Cacia's Bakery — Restaurant in Monroe Township

Definitely need to take the opportunity to give major props to Ashley of the Williamstown Cacia’s Bakery location.

I had a slight problem with my sandwich. I ordered a chicken cutlet with roasted peppers, sharp provolone and honey mustard. The sandwich was indeed very pleasing as it was big enough for 2 people. However there was a slight issue (that is not necessary to go into detail about).

I called the store, spoke with Ashley and she must have apologized at least 10 times to the point I had to let her know the apology was appreciated but by no means necessary as I am a costumer who frequents her location as much as possible.

She did offer to give me another sandwich however I was already at work in a town at least 15-20 minutes away and wouldn’t be off until late, after Cacia’s had closed for the day.

So what did she do to rectify the issue? She offered to make me another sandwich, gave me a credit AND delivered the sandwich herself!

I’ve had experience with Ashley helping me out at another time involving a non-profit I belong to. Without question she helped us tremendously and I promise you, because of the kindness and generosity, the Williamstown location is my most favorite out of the 3 near me.

If you’ve never had a sandwich from Cacia’s I urge you to give them a try, especially the location in Williamstown. You won’t be...

I am very disappointed with my experience at Cacia’s last night. I ordered two pizzas for a NYE party we were attending. I asked for the pizzas to both be well done and prepared party style and received acknowledgment of this request by the employee taking my order on the phone. I requested the pizza be ready for 5:50pm (close to closing hours) so the pizza would be hot at pick up. When I arrived I was semi greeted by what seemed like an annoyed employee. She retrieved my order and said oh I didn’t think you were going to make it before closing- (I mean I did tell her I would be there around 5:50 so not sure why that comment was necessary. I paid the bill and left. When I picked the pizza up I could instantly tell the pizza was made way before my pick up requested time. The pizza was barely warm at this point and it was not prepared party style. This had me really annoyed especially since she acknowledged my request and it’s a pretty simple request. Upon serving and eating the pizza at the party the pizza was no where near well done - it was so doughy - exactly what I didn’t want.

This place is a no go for me and I will not be giving my business to them...

So, I have been going here for YEARS for rolls, pastries and the best pizza. Literally years, maybe a decade. Did you know they have HOAGIES?!?!? THEY DO! And gooooooooooooood. I don’t wanna admit this on here, but we went to another place religiously and they ran out of rolls every weekend. Could you imagine how upset I was this weekend when I really really wanted a sandwich? Well, both my husband and I said we found our new spot. You can’t get a fresher roll. Like it’s a bakery! They ain’t running out of rolls. They will literally make more.

So my next trip in will be for hot sandwiches. I’m eyeing the Aunt Lisa. I will surely report back, but I have no doubt they will be great. The roll is already superb and that’s half the battle.

Also, service with a smile, even a laugh. The employees were very personable and patient with me as I ordered.

I will be back again and...