Basil of Monroe — Restaurant in Monroe

Make sure you get what you ordered. If you have any doubts about your order, get a menu again and ask. They will not tell you that they messed up your order. I ordered curry noodle from the menu. It supposed to come with shrimp, chicken, and BBC pork. When waitress brought it, it didn’t look right. I thought all the protein products are under the noodles, so I started to mix them up. I didn’t find anything inside. It all vegetables, then I thought, maybe I didn’t read the menu correctly that I must choose what I want, because other dishes has to be specific choice. So I asked to look at the menu. Curry noodles included shrimp, chicken, and BBC Pork with vegetables. I asked waitress about it and she said she will go ask the chef, upon returning, she said “ The chef laughingly said he forgot to put them in, it was right next to him and he said he will discount the food”. I asked , “so he was laughing”. I asked what’s the discount? She shrugged and she didn’t know. If the chef knew he made a mistake, he should have stoped it or told the waitress to bring back the dish. I told her this is not what I ordered and I would like to have new dish made. She took it back to the kitchen. Now it took 20 minutes for the first order to come out, and I was certain that I had to wait another 20 minutes more, but to my surprise, she brought it back in less than 5 minutes. The chef just added protein to existing dish. I was very disappointed to the professionalism of the chef. The waitress was apologized many times and she was very professional. But I can tell she was frustrated. Any other restaurant , chef, will remake the dish fresh after dish has returned to them it wasn’t made correctly. If I had not noticed or not familiar with Thai dishes, this restaurant would have got away with serving wrong dish to a customer and charged full price. This is a very wrong practice and should be told to other customers. If the waitress came back right after she served me and said, “chef made a mistake to your dish, he’s remaking it right now” . I would have appreciated the honesty and gave this...

I took myself to lunch eagerly wanting to try that place. When I walked in 3 servers up front were telling the host t9 n9t seat them. They finally decide whos.section I'm in. Thani get sat ask for extra extra extra lemons I was given 2. I start ordering food and the waiter tells me that quite a bit of food. My pho come out out just barely warm. I asked for extra limes got 2 little slivers. Finally I asked for a manager the lady told me he wasn't there but she could help me I explained all the issues I was having. Yes the waiter apologized for being rude and he didn't mean anything bad about the lot of food comment. I finally just had enough put most of my food to go and got out of there. The food itself was good but my whole experience sucked. They didn't give me any discounts on anything, which I thought was odd. At my restaurant that I serve tables in if there's a complaint like mine there would define been some sort of comp plus a appetizer or dessert. And That experience...

⚠️ WARNING⚠️ ⛔️ATTENTION ⛔️ BIG NO NO ❌THIS PLACE WILL MAKE YOU SICK.❌ RUN AWAY 🏃‍♂️🤮🤢 I was really excited to try thai food HERE. I have had pad thai in past at others genuine thai place but this place is the most horrible experience i have ever had in my life. The pad thai was smelling like spoiled mix of all stale food. Egg tasted like it was rotten and it was all nauseating. On top of that they have the audacity to charge me for something i could not even eat any further. All my friends at the table tried so that i make sure if i am not the only one and they all felt nauseated. I had vomiting afterward. Lousiana food and restaurant officer need to check in their kitchen. I just saw so many review and people had same horrible experience with this. I believe reporting is must for this restaurant. PLEASE SKIP THIS PLACE ! PLEASE!! PLEASE!!! I wish there was option of...