First as we were driving away we noticed that they did not give us our strawberry twist then once we got to the drive-thru window I showed them the fries they gave us and asked him if it was a small or large they said small because I already eat the small they could not give me anymore even though I ordered a large when I told her we'll give me another small and we'll call that one large she barely feels it up and slammed the window shut angrily because I asked for what I paid for then when eating the new strawberry twist it has almost no strawberry flavoring at all on it like they didn't season it at all. This person should not be a manager whatsoever if she can't even get the orders right and when you tell them that they forgot something gets all mad and upset about it and didn't want to give us...
Read moreI ordered a side order of beans and it's not even half way full, almost $2 for a tablespoon of beans
Edit: had an online order, but when I arrived I was told they weren’t open yet, even though the app, the sign on the door, and their page on google said otherwise. I was told to come back 30 minutes later, so I did, and when I came back I was told by the same lady that they still weren’t open yet and to come back in another 30. I don’t have time to play games, especially games that last an hour. I was told if I wanted a refund I’d have to personally contact Taco Bell through the app, but have yet to hear back from them either. If there was an issue with your system, just say that, don’t lie to me and make up random times to come back. it was a waste of my...
Read moreWhen I ordered three chicken soft tacos and a medium drink, the lady at the register rung up three chicken burritos and three tacos. I told her to take the burritos off and just give me the tacos. When she read my total, it was extremely high, so I looked at my order. She charged me for 6 tacos, three supreme - which I didn’t ask for. She did not even ring up my drink. I talked to the manager and the lady at the register said that she rung up “exactly what he said”. The manager was very apologetic and resolved the problem quickly. However, the customer service of the lady at the register was horrible. I was with a group, and three other orders were messed up by this lady. Probably will just walk over to...
Read more