Subway — Restaurant in Mont Belvieu

I placed an order on the app for a certain time. It wasn’t ready when my mom arrived to pick it up. The location has a curbside sign and she had my infant son with her (she tried to call to verify the staff would bring the order out and that it was going to be ready but they never answered) so she went outside to wait. We spoke to someone who was in the store and then went to the same school to have lunch with their child and said the staff were laughing while talking amongst each other about how long my mom would wait before she was forced to come back inside. They didn’t even use the right bread for my order. It seems to me with such terrible service and atmosphere we just need to factor in extra time to use the Subways on...

They have some good sandwiches, it was clean and employees were friendly when I was there in January. I was there in September, I guess new owners took over I was the only customer in the store the lady didn't get my order right, she seemed confused so I let it go. I put 2 coupons on the counter paid for my 2 sandwiches but she charged me regular price I told her I gave her 2 coupons for a dollar off on each sandwich, she said something to a man behind the counter he seemed irritated and told her to give me the money she overcharged me. I won't be going back there again. Screw up my order, overcharge me and get irritated because I said something about...

The middle aged fella that appears to be a shift team lead or manager has a serious attitude problem....especially if you use a coupon with your order. He just stares at you & when he does attempt to speak after being asked a question he mumbles under his breath. I thought he was just having a bad day the first visit, but this is how he was a total of three visits. That's enough bad attitude for me....there are plenty of other food establishments that appreciate their...