Oji Sushi & Sake Bar

A good meal ruined by poor customer service. I went with a friend afterwork and happened to land within their happy hour window. My friend had ordered 2 rolls and an appetizer, while i ordered 2 rolls. While not considerably busy, staff was not particularly attentive this night. My friend received all three of his dishes in quick succession, while I only received one.

Within our 30 minutes there, no one checked in on our table and did not confirm that our orders were delivered. We had to flag down a waitress to inquire about our missing dish. It turns out they misdelivered the dish and made no attempts to correct it. We went ahead and canceled the dish as by this point My friend had already finished all of his plates and there was little sense in dining where you aren't welcomed.

Requesting to cancel the dish was rather easy, however after that, the wait staff did not bring our check until we had to inquire about it a further 5 to 10 minutes later. When we received the check, we noticed that our order was almost completely misplaced. It stating that we ordered two alcoholic beverages and one more roll than we did. We didn't even order any soft drinks, just water, so it was rather strange to see these drinks tacked on. If I were none the wiser, I'd have guessed they were trying to pull a fast one on us. I'll just chalk it up to negligence though.

Even after getting an adjusted bill, it was still incorrect, but at that point it wasn't worth starting another process. It was close enough that we just paid. That being said they didn't come for our card after waiting another five or so minutes. We decided that it's best to get up and pay up front. It was only then that they came to our table and take our payment.

Each table has a sign that asks for tips during these troubling times. I completely understand and am happy to do so. But in order to ask for such tips, the service has to at least be...well serviceable. To have a sign at every table requesting tips like that is a bit poor in taste if the service is this egregious.

All in all, the food was decent, but the experience left a bad taste in my mouth. Unfortunately, I don't believe it's worth going back to again. There are plenty competitive sushi restaurants in neighboring Monterey Park and Alhambra that will happily welcome you and provide you quality service. I will be frequenting those again.