Burger King — Restaurant in Montgomery

This location is one of the better BK’s in the city. On a Friday evening, we stopped in to grab a bite to eat. The young man at the register was very pleasant, and the young lady making the sandwiches did a great job. However, I realized that an employee was pulling patties from the broiler and placing it in the warmer. I noticed that as he was pulling the food inside of the warmer, he made an adjustment to the meat with his bare hands after sipping from a cup located in the food prep area. Food service workers should be cognizant of handling cooked food without gloves/proper hand washing, which is apart of the training process in the food service industry. Without this awareness a patriot can become ill from the pathogen that transfers through the food. I caution against this type of behavior. By the time I realized what happened, our food was bagged and the manager was not available at the time to warn of...

Terrible service. Can’t even speak of the food. Tried to order a shake, the lady at the drive they around 11:30 on 2-18-22 told me they were out or they didn’t have any. This highly educated individual proceeds to forget the microphone is on when a coworker comes by and tells her that they did have shakes, the drive thru employee says “well we don’t have them today I don’t feel like making that shit”. An exemplary Burger King employee for sure! As I could not get my shake due to laziness from this employee I try to order a pie before the questions was even finished the highly educated employee just says “no”. As you can see the service is great here and the employees really care about their job. All in all terrible service, the employees are horribly lazy. This particular employee running the drive thru won’t be able to cut it in...

Stopped in at BK to get some food and I was disappointed. I get better service at the window. My food will at least be hot and fresh. I went inside and that's when I got disappointed. The manager acted as if she didn't want to take my order. She got it partially right.I ordered the 2 for 5 and I got a #1 combo and added cheeses and wanted it hot off the broiler. Did not receive the hot off the broiler or the cheese on my whopper that I paid for. I want to support the restaurants and their employees. We are risking our lives too, going into them. Give me someone on the inside that wants to be there to serve the customers. Not someone that doesn't want to be there with an attitude.I will try them again, I'll just go through...