Schwan's Home Services — Restaurant in Monticello

I made my first online order Feb 7th. To THIS DAY, Feb 27th, it’s STILL not right. I have spoken to 3 different people on the phone, and another on an online chat. Each of the first three lied to me, with the online person even becoming rude! The 4th person assured me he could see what had happened and that it would be rectified by last Saturday. Well the order did arrive Saturday, TWICE! I thought, well they’ve doubled my order to make amends...NOPE! They doubled my order AND charged me twice!!! I do not want or need $97 worth of Bagel Dogs and Ice cream cones! Not do I have the freezer space! All this could have been handled by ONE courtesy call, and they DID have my number! Never again, very unreliable, not worth it even though I...

Very unreliable service. We ordered items online and received confirmation our order. Our delivery was changed three times. (They only come our way every other week, so it was delayed 6 weeks. We called three different times to express my frustration. I was told each time that our local service manager would be calling me. It's been over a month and still haven't received a call.

I finally called and cancelled my order. The reprebtstive literally said, "ok have a good day then hung up.

Three days later my order arrived. 7weeks after I ordered it and three days after...

So far not so good I just moved in they stopped by took an order and I have at least one item missing and no phone number or way to get ahold of them and of course it's the one that I needed for tonight image of...