KFC — Restaurant in Montrose

The last few visits to this KFC the staff has been very rude and had no problem letting me know that they were being put out when I had to correct my order. The food has been horrible. They left items off of my order and the food that I received was not only tiny ( the "tenders" were the size of a nugget from McDonalds), but it was dry and not fresh (as in hours old, possibly from the previous day). From the taste of the chicken, the frying oil is old and hasn't been changed in well over a week. The fries were old, cold and limp, not to mention that they only filled up the fry container maybe a 1/4 of the way. We did not receive biscuits in some of the meals that were ordered even though we got them on two of the other meals that were the exact same meals just different beverages. The biscuits were tiny and harder than a hockey puck. The staff did not mark the different beverages even though they were all different and similar in color (you could only hope that you grabbed the one that you wanted). The prices for the food are ridiculous for the quality and quantity of food. I do not go out to eat and pay outrageous prices to be treated horribly. I will no longer go to this KFC. I will drive the 100+ miles to the next available KFC if I ever feel the need to eat KFC again. I will not recommend this place to anyone I know, whether they live in town or are visiting. It will not make it on the list of possible places to eat when any tourists ask for places to eat. If anyone asks I will tell them to stay away from this KFC since they obviously do not care about standards...

Just went to this store, just moved here and have a large family and just wanted to feed my hungry children was offered a 10 piece meal and aske for the 16 piece family meal and was then told they had no chicken very confused i asked how i could get a 10 piece seconds earlier at which time they all laughed and said a large man in a car wiped them out of chicken. Nobody else was there not inside, not drive threw not anywhere. The workers really thought it was super funny and cool to basically lie and refuse to sell ius a dinner. I will never step foot into this place again, and i will make sure everyone i can tell knows what happened and takes their business elsewhere. I am beyond belief that this kind of behavior is acceptable in this store. Everyone that reads this please make them aware of my experience tonight and maybe choose a different option the disrespect and straight up lying and the fact they all just laughed and thought it was the greatest thing to do tona customer. As a business owner myself I would fire everyone on that shift and try to reestablish my name, and id be embarrassed beyond imagination for this. If i could leave no stars i would and i pray nobody else will have to feel the embarrassing horrific feeling we just had and if the owner is reading this or a manager please teach your employees...

My review is twofold: first, the food was okay; however, all I ordered was Mac & Cheese and a 4-pack of Cinnabon Biscuits. As for the service, however, I stopped at this KFC on my drive from Denver to Blanding, UT for the weekend.

As I mentioned previously, I ordered a 4-pack of Cinnabon Biscuits. When I received my order (drive-thru), my Mac & Cheese was on the bottom with my Cinnabon Biscuits on top. HOWEVER, the biscuits were put in sideways, so when I got them out of the bag, cinnamon started spilling everywhere!

Once I was able to get it to sort of stop, I reached into the bag to grab napkins to clean myself and there were NONE in my bag. I went inside and got some to only return back to my car and discover that not only did they NOT include napkins, they also did not include utensils.

The rest of my 6-hour drive was done with my shirt and pants now being sticky from cinnamon, and my backpack had to be washed once I reached my...