The Regina House Tea Room — Restaurant in Moosic

I would not recommend going here after the awful service we received!

We had a reservation for a larger group, and called two weeks prior to the event. The owner Carol told us that we had the whole room and that she would have to cut off reservations shortly after that. She was in contact with us last week, and she was still fine with the number in our group. Come to the day of our tea and two members of our group went in right before our reservation time and she asked if we were with the group already in the large dining room, to which they said no that we were with the party of 15 at 1 o'clock. She then proceeded to tell us that she did not have a reservation for us and that we were wrong, when we clearly had messages that stated when and what time our tea was at.

She clearly did not have room to accommodate us even though we had the reservation for weeks. She then told the two ladies who were in there that she thought our party was coming for 6 o'clock that night. Shortly after that more of our party started to arrive, for the time Carol told us we had the reservation for. Carol spoke with the women who made the reservation and began crying because she continued to accept reservations after she had already taken our reservation, at this point she told us that she had our reservation for a different month, after she told the first two ladies that she had it for the wrong time. She was just trying to come up with excuses as to why she could not and would not serve us. She told our group that she did not have food for us, that she didn't even have scones for us, to have just some tea and scones. She turned us away at the door when she was the one who made the mistake for over booking for her...

We loved it here. Such a great place to get together with friends or family and enjoy a day in a classic tearoom. It was like stepping into a 1940’s movie. Our server was amazing and served the whole room of several groups on her own and didn’t miss a beat. The food was homemade, very good and plentiful. Several courses were served along with your choice of teas and a dessert finale. The owner also made sure to visit each table chat awhile. There were so many nice little touches you just need to go there to experience...

My family and I ADORE The Regina House. Carol is a doll who makes anyone who enters feel welcome and comfortable, and is very flexible with allergies and food preferences.The rooms are so cozy and cutely decorated, I love the vintage feel! And don’t even get me started on the delicious soups, salads, finger sandwiches, and pastries. The food doesn’t stop and everything is freshly homemade and absolutely delicious! 10/10 would recommend for a cozy brunch or afternoon lunch. Already planning on our...