Crestline Bagel Company — Restaurant in Mountain Brook

Bagels are terrific! True NY style. Boiled first. Actually have toppings on top and bottom. Great crisp outside (if get toasted), soft inside. Large variety of flavors & cream cheese flavors. Only 'ding' is though they were absolutely hustling for sure, covid restrictions made entering the ordering space challenging. Only 5 admitted at a time. So found ourselves having to wait outside while 1 ordered for 3 of us in our party & having to wing it if what we wanted was unavailable as others from a party prior stayed indoors until all had their indiv orders, (rather than being asked to exit once given food/order placed). I even tried to pop head in from door just to update order as needed and was asked to leave/close door instead. Later we found out they have an app for curbside pickup. Not being a local we were unaware so def use this if have opportunity and I imagine the process will be smooth and much faster. Again all in all great food - Just be ready to wait/know your backup...

Crestline Bagel has been a staple of Birmingham breakfasts for decades. These bagels are the best you'll find, with delicious ingredients and a "made fresh daily" care you can taste. They have a wide variety options from the famous eggwich to savory lunch sandwiches to vegetarian options, so they've got you covered no matter what you're craving.

Dining-in is a fun, clean, kid-friendly and dog-friendly experience.

But pro tip: if you want to skip the lines, you can order ahead through their online app or a web browser. They make it extremely easy.

The catering team is communicative, professional, and has always gone above and beyond to ensure we got what we needed. Would highly recommend their catering services to spice up the typical "salad + sandwich" catering boxes we've all had far too many times.

The new ownership is bringing fresh ideas and energy to an already fantastic business, so we're all excited to see (and taste) the next chapter of...

Worst bagel I have ever had! Order was wrong. They gave me the the everything instead of plain. Not sure how you make the mistake. It was a big ball of salt.

The cream cheese is whipped and has no flavor. Invest in thicker and real cream cheese.

Jennifer, refunding isn’t really the point nor is it asking to not post a review. The whole point here is the customer service. The service was bad and the product was bad and the review was reflective. What I find humorous is that you state in this forum that you have refunded me. You have not and did not. The bagels were picked up and paid for by a family members. You are right, these are difficult times, and many small business may or may not close. But those that offer bad customer service and a bad product will so most certainly. Wish...