I went yesterday to this restaurant based on reviews. Servers friendly and great. Food average at best. Other patrons rude! Parking is a Nightmare. They park surrounding my vehicle. I walk back in and ask politely if the owner of vehicle blocking me could move. They all look at each other like they don’t know. Woman and rest of restaurant come out and the woman has the nerve to tell me I can fit my truck through a 10 foot at best spot. I guess this is how they tell you you’re not welcome. I come here to mountain home a lot. A lot of relatives here. I will guarantee I will tell everyone about my experience and tell their friends. From Illinois. don’t go there if you’re not a local. Good luck business owner with your same old crowd ruining your future business. Those people inside were primarily locals. You knew them by name. Especially the ignorant woman. I saw her there again on Saturday driving by...
Read moreI've eaten ere a few times, the food is always great!
BUT...
Today I called to inquire about how many people fit in their small dining room off to the left of the entrance and the woman who answered the phone sounded like I was interrupting her. You know how you can "hear" a smile on the phone? NOPE! This woman definitely had a FROWN on her face. I quickly thanked her for what little info she hastily provided and thought, 'WOW, won't be going there again!'
I didn't know answering the phone to provide some dining room information for a potential once a month meeting reservation could irritate the staff so or I wouldn't have interrupted their morning. She did finally sound happy, after I thanked her and she knew she was getting off the phone. Someone else should definitely answer the phone there.
Customer service goes a long way and today I didn't get that over the phone....
Read moreMy wife and I looked up on google for places in Mountain Home for pancakes… the highest rated restaurant was 9th St Grill… so off we went! I was most disappointed upon trying to order my food I asked if I could have 5 pancakes and put blueberries in 3 of them.. the waitress responded that if they weren’t so busy that could accommodate us. So we had to order two short stacks one blueberry and one plain.. (there were 6 people in the restaurant including us) it wasn’t about Money, we just don’t like to waste food! Well I got the pancakes, but was very disappointed it had no taste.. maybe pancakes are different then in Tennessee. Anyway I didn’t put a 1 cause my taste could very well be accustomed to a different taste...
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