I normally don't review fast food restaurants unless I'm disappointed but today, I ordered some Arby's food over door dash. Best experience ever. Their door dash page was a little confusing but that's no biggie, I forgot an item and I didn't realize it till I saw my receipt. So being the way I am, I'm not gonna get Arby's without curly fries right? So I called up there, card in hand, ready to pay for some to just throw in the bag. Turns out you have to pay the door dash site again cuzz it's delivery. Makes since, kinda dumb but I get it. So she asked what I wanted to add and since it was simple, easy, she just said she'd throw it in there with everything and not to worry about it (not trying to get said person in trouble for ANYTHING) but I really appreciate the costumer service. I Eat here once a week at least and spend around $30 everytime anyways. I was just really happy to see that someone actually cared enough. This was very nice and a five star thing to do. To whoever that was, thankyou. It's one of those little things that may not matter to anyone but wow. You made my day better. Thanks again. I will be...
Read moreWe ordered a Smokehouse Brisket meal and a French Dip and Swiss meal. When we got home, the food was already cold. We only live about ten minutes from the restaurant. The fries are definitely old, and the Au Jus sauce was cold. The Smokehouse Brisket did not have as much meat as we had assumed it would have, nor as many onion rings. This is the first time we ordered the Smokehouse Brisket, and it definitely did not live up to our expectations. The French Dip and Swiss did not have as much meat as we usually get either. When we called about the food, we were told that that is just how it is. The manager was very rude and did not want to discuss the situation. He hung up on us after he told us that's just how the food is. We will definitely not be ordering over the app, nor using this restaurant again. This is not the first time we've had issues with the food...
Read moreI recently visited Arby's drive-thru, and it was a wonderful experience. From the moment I pulled up to the window, I was greeted with friendly and efficient service. Arby's drive-thru offers the same delicious menu items as their dine-in option. The roast beef sandwiches are consistently tasty, and their curly fries are a perfect side choice. What sets Arby's apart is the quality and flavor of their food, even in the convenience of the drive-thru. The speed and accuracy of the drive-thru service were impressive, making it a convenient option for a quick and satisfying meal on the go. If you're in need of a delicious and hassle-free drive-thru option, I highly recommend Arby's. Their commitment to quality and flavor shines through in every visit. I'll definitely be returning for more of their...
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