Decided to make the trip to Mountain Home for some more restaurant selections on Mother's Day. First things first, we went during the normal lunch hours, however they decided to only make the dinner meals available for that day. We were already on the close to an hour waiting list and decided no big deal, its mothers day, we're here, and a couple extra bucks per plate isn't going to kill us. So after waiting for a half hour I noticed that there were empty tables. I thought to myself maybe they were reserved. Turns out they weren't, in the sushi area you could seat yourself... silly me asking for a waiting time and then not determining on my own that there were two separate lists.
Oh well, so things were off to a rocky start but not too bad. Granted we waited 45 minutes for no reason but we had our seats and were ready to have some Japanese cuisine for the first time since we moved out to the mid-west. After sitting down, we were served our drinks relatively fast however practically had to walk into the kitchen to get some napkins and silverware. The service was awful BUT I don't blame the staff, our server was polite, attentive, but utterly overwhelmed. I noticed the management being very lackadaisical on a busy holiday. I believe this also had its effect in the kitchen. You could easily tell each part of the dish was cooked at very different times. Between the three of us we had chicken, steak, scallops, salmon, and shrimp. All of which seemed to take different turns under a heat lamp. The sushi was the only saving grace of the meal, even though it took over an hour to get to us.
We wound up paying almost $80 for two adults and one child. The soup, salad were acceptable. The sushi was good. The main course was poorly planned out and parts were inedible. Perhaps the food is better on a day that the staff isn't so rushed by the amount of patrons and the management can afford to move at such a pace. I doubt I would go back but if I did it would only be for sushi, on a weekday,...
Read moreFood is ok unless you eat on sushi side then chicken is precooked and rice is microwaved and if a plate gets cold they just microwave the whole thing unless it's steak. They make the servers split their tips with the chefs and I someone they know try to give them a personal gift they still aren't allowed to keep it. The only way you get to keep anything is if your thier asain server or the chef. If someone hands the chef money they don't claim it or split it they pocket it. So let's say the chef is given a 5 and you leave a 5 for the server the chef gets 7.50 and the server gets 2.50. They dont pay the server extra when they dont make minum wage and over claim tips on taxes. They dont evens bother to learn female servers names they just call them girl. They serve tap water that taste like minerals if drank without ice. The soda machine nozzles are never cleaned and the carbonation is way off. If it wasn't for the new dishwashers a lot of things would not be getting properly clean. They are rude and don't care. Food is ok horrible management and horrible...
Read moreI’ve visited this restaurant before, and while it wasn’t the best, it was certainly an above average experience; the food was good and the wait staff was decent. However, that was not the case on my most recent (and final) visit. It took about 30 minutes after arriving and being seated to be brought our drinks and place our order. Another 15 minutes passed before the chef came out and began cooking our food. That’s where it went downhill. The chef did not give either myself or my guest the correct order, which we paid extra for. I waited until after it was cooked, and we agreed to just get the check fixed. The waiter then argued when we brought up the issue and disputed that our order was incorrect. The worst part is the chef then corroborated the waiters story to the manager, who said we would pay the up charge whether we liked it or not. Overall, a terrible experience in every part. We will not ever be returning, go to Sakura in...
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