Jimmy John's — Restaurant in Mundelein

I went to Jimmy Jone’s in mundelein Illinois the addres is 684 s lake street , normally I don’t like adding bad reviews, but it this time I’ll have too !!! because I love the taste of the sandwiches that you guys make .I always come back , BUT THIS TIME IM NOT SURE IF I WILL OR MY FRIENDS WHO REGULARLY COME TO THIS JIMMY JONES IM VERY DISAPPOINTED!!! . I had a bad experience even though my sandwich taste great . The lady that took my order was wearing gloves which I said to myself that great!!! But while my order was getting ready after taking my order ,she moved to where they are making the sandwiches and also grab some slices of cheese and put them on my sandwiches which I was so UPSET !!!!! about !!! because right after she did that put the slices of cheese on my sandwiches with the same gloves she was using , a new customer walked in and she move to the computer and started placing the order, so that means that she grabs the computer!!!!! She goes and places cheese and my sandwiches and also grabs money and does the same thing!!!!! That’s very dirty!!!!!!!!! Never tho that please !!!! And more if you know a customer it’s watching you !!!! I’m sure if you were the customer you would be discussed it by that and not come back ..!!! Please fix that!!! I know many of my friends go there too so , please look at that cámaras and have a talk with the person that did that ,,,that way you guys continue to have a lot of business..she also didn’t give me a receipt nor put it on my bag in...

We are advocate jimmy John’s customers . Store #450 manager Ryan took our order. We ordered a #6 and a #12. When our sandwiches were delivered the #6 veggie sand no tomatoes and xtra cucumbers was mostly bread no xtra cucumbers the avacado spread tasted bad. We called to let them know and to get a refund only for the veggie sandwich and received the worst customer service ever from Ryan who said he was the manager. Check #18….. who refused to refund us and didn’t offer to accommodate with a remake as well” stating there is nothing wrong with the sandwich and that he made it himself. Keep in mind this is a veggie as with hardly and veggies on it...

I used to love this place. They were always super fast, super thorough, and super nice. The last three orders we've had, though, they've forgotten to add parts of our order. Like, we'll order two tunas and two BLTs but we'll only receive one of each sandwich. Today they got the sandwiches right but forgot my chips. The lack of attention to orders is concerning and very disappointing. Each time I point out their error, they are always very apologetic and eager to fix it; I'm just getting tired of these errors occurring. When you place an order, I would recommend double checking the bag at the store (for pick-up) or at the door...