KFC — Restaurant in Murphy

Last weekend my husband and I decided to go and get some chicken. As Bojangles was already closed we decided to go to KFC. Big mistake. There was one other couple in the dining room and no one else in line so we figured we would get to order fairly quickly but we were very wrong. We stood at the register for close to 10 minutes while the kitchen staff all wandered around looking at us and promptly ignoring us. We were preparing to just cut our losses and leave but the woman that was already in the dining room came up behind us and asked one of the people in the kitchen area to please get someone to the register. About three minutes later the assistant manager stomped to the register and literally snarled at us asking what we wanted. He never once made eye contact nor did he get the hateful, furious look off his face. We ordered and went to get our drinks but there was no ice and the drinks were flat and warm. There was no way on this earth we were going to ask for ice and drinks from the front as we didn’t want any “surprises” in them. When we got our order the chicken was old tasting and was tough and dry. A few others came in after us and ordered from the same furious guy. The next people that came in were told to either go through the drive through or leave. They left. We drove from Robbinsville to Murphy in hopes of some decent food. If we make that trip again, we will find another place to eat. We will NEVER go...

I order through through the app 4 hours before I picked it up. When I arrived, I went through the drive thru and my order wasn't ready. The manager came to the window and I explained that I ordered ahead of time, because I had dinner plans with family and needed to be on time. He said he would make it personally right then, to pull up and it would be right out. 10 minutes went by and it never came. I went inside to wait. Q girl that worked there was carrying 2 bags of food out. I told her what I was waiting on and she said it wasn't mine. Turns out one of the bags wad mine! It went out to another customer and they brought it back. They have me the food anyway. They were honest that it was in another customers hands. The manager was very nice, but did not take care of me the way he should have and didn't follow through with what he said he was going to do. I waited for a total of 30 minutes and my wife and I decided to throw the food away because it went to another customer's vehicle. I haven't had a chance to write this review or ask for the...

Took a long time to even be able to order in drive thru, waited in line, finally pulled up and was told to pull up further to wait for popcorn chicken to cook. Waited way longer than the 3 minutes they said it'd take. Finally went in and they said they were waiting on fries to cook as well, I stood there till I got my food FINALLY and went home to realize they never gave me my drink, or a fork, or the extra fries I had ordered. I will never go back. I gave them oo many chances in the past, but this was it. I'm done. EDIT: they gave my husband diet Pepsi instead of regular so I couldn't even share his drink because I can't drink aspartame. Ridiculous. The one star I gave was because the famous bowls we...