Domino's Pizza — Restaurant in Murrieta

I have ordered from Dominos for many years at a different location. Recently moved out here to Temecula and found this location to be the closest to me after an online search. I called the number online and a young woman took my call. Told me 23 minutes blah blah. It had been over 1 hr and I called to see if it was on its way soon. They said there was a confusion, that they had a lot of orders on my street. And that it was another 45 min to 1 hr. I told them I had placed my order over an hr ago and that they had given me a different time frame. She said apparently the phone calls are directed to a call center where you place the order with someone who is usually way off in the delivery time. I asked why they didn’t have a direct phone line to their store and they said I have to press #2 on the call to have my call sent To them. But when you call this isn’t mentioned in the operator. So basically they don’t have a direct phone line and my two kids have waited for nothing. Asked to have the call cancelled and ordered from Round Table down the street. Never again will I order...

5 STARS FOR THE INTERN! THE MANAGER ON DUTY THAT PARTICULAR AFTERNOON IS SHAMEFUL. I WENT TO USE TBE RESTROOM IT WAS INHUMANE! DISGUSTING, I HAND TO CLEAN THE TOILET SEAT & THE HANDWASH SINK. FILTHY. WHEN I WENT BACK TO THE FRONT I ASKED FIR THE MANAGER, HE CAME OUT TO THE FRONT AND I SHSRED MY EXPERIENCE WITH THE BATHROOM UNSANITARY, HIS REPLY WAS PEOPLE DIRTY IT. MY REPLY WELL IS IT OK TO LEAVE IT LIKE THAT? SHRUGGED HIS SHOULDERS. MY SECOUND QUEDTION, WOULD IT BE ALRIGHT FOR A FAMILY MEMBER OF YOURS TO HAVE TO USE A RESTROOM IN THOSE CONDITIONS? SUCH AS YOUR GRANDMOTHER /GRATE GRANDMOTHER/ MOM /SISTER & I REMINDED HIM THAT HE'S THE MANAGER & THAT IS A REFLECTION OF HIS HEART & ATTITUDE TOWARDS THE PUBLIC THAT PAY TO EAT & BUY PIZZA WHICH PAYS FOR HIS SALARY!! HE TBEN PROCEEDED TO GO TO THE BACK OF THE KITCHEN. THE INTERN / YOUNG MAN THAT ALSO ASSISTED ME HAD THE MIST WONDERFUL ATTITUDE SERVICE WITH A SMILE & MINDFUL IF INEEDED ANYTHING ELSE. HE HAD THE ATTITUDE OF A PROUD EMPLOYEE & IN MY 67YRS YOUNG OPINION THE HEART OF A PROUD EMPLOYEE & A MAJOR ASSET TO THE DOMINO...

Dominos has some good food but there prices don't turn at good like bought a chicken and it was a 5.99 deal that turned out to 9.99. And I called to order something that turned out to be carryout when I delivery and I called 3 times to figure that out the first person denied the order the second said that isn't Dominos denied the company, I called the manger and she fixed and said she'll figure out who said that. and every time I order from there it's like under 20 dollars they feel need to take the rest of the tip and ran off. I guess it would okay be if they were restaurant getting me plates cleaning up after me and working but you get paid to deliver I give you like a cooler dollars when you hand me my change but don't feel entitled to take tip and walk off with the rest you know. And they say they'll would be there at a certain time like 30 min later but there always late that's why I'll give 2 stars for bad customers service with...