Dee Jay's Lounge — Restaurant in Murrysville

Updated on June 11th. I sent an email on May 13th at their request believing that they wanted to rectify the situation. Here I am over a month later and I have yet to receive a response. I changed my review to a one star. Very poor customer service.

Left hungry: NPL was always a top favorite of our family and we have been there a couple times since it was bought by Dee Jay's but last night was a horrible experience. Our family of 4 was seated and greeted right away by our server who took our drink and appetizer order. The gigantic pretzel arrived and was just as tasty as ever. I was happy to see they changed the previously running cheese sauce to a better quality. Three of us ordered different burgers and my son ordered the buffalo chicken pizza. All of our burgers were ordered at medium rare temps. When our dinners arrived we all cut into our giant delicious looking burgers. My husband's Texan burger was cooked to perfection! Unfortunately my Bacon Egg burger along with my daughter's A1 burger were well done. She was happy to keep hers because she was able to dip it into A1 sauce adding moisture. I tried to eat mine but after 2 bites I decided it was too dry. I brought it to the server's attention and she apologized immediately, returning to the kitchen to order a new one. I waited approximately 15 minutes for my new burger to return. At this point my family was done eating so I asked for a to-go container. Upon inspecting the burger I could see that the cheese and the bottom of the burger were completely burnt so again I cut into the burger to discover this one was beyond well done and completely chard. Beyond frustrated I sent the burger back, unwilling to wait any longer I requested the check. I was surprised that she never sent the manager over or offered any type of compensation. The place could use some fixing up as a ceiling tile above our head was pulling away from the ceiling. We will likely not be returning anytime soon. When momma ain't happy, ain't...

Strikes, Sips & Socializing – A Perfect Game at North Park Lounge! 🎳🍹

If you're on the lookout for a spot that combines leisure, libations, and lively crowds, look no further than North Park Lounge! Tucked away as a local gem, this place scores a perfect strike when it comes to offering a well-rounded and thoroughly enjoyable experience.

Kicking things off with their fantastic 10-lane bowling alley, North Park Lounge invites both seasoned bowlers and enthusiastic beginners to roll in and have a ball! The lanes are well-maintained, the atmosphere is buzzing, and the friendly competition adds that extra layer of excitement to your visit.

But that’s just the start of the fun! The Lounge complements the bowling experience with an impressive array of drinks to quench your thirst. Whether you fancy a classic cocktail, a crafty beer, or a non-alcoholic refresher, there's a drink for every palate – all served with a smile by the fantastic staff.

And let’s talk about the crowd – what a fantastic mix of people! The energy and camaraderie within the Lounge make it a social hub where new friendships are struck, and great times are guaranteed. The vibe is welcoming, the laughter is contagious, and the memories made are definitely worth cherishing.

In conclusion, North Park Lounge is a hotspot for anyone seeking a blend of active fun, delightful drinks, and a vibrant community. A visit here promises a fantastic time, and I can confidently say, it’s a strike of genius for...

Tonight my friends and I went to NPL for food and drinks after their shift at a restaurant right down the road. We have never experienced worse service in our lives... the funny thing is we are all servers or work in the food industry, so we know what poor service is. CHELSEA our server came to get our drink orders and food orders. Someone else ran out food and our server CHELSEA never came back over. We had to go to the bar to get our drinks which took upwards of 15 minutes a drink. Meanwhile... men received their drinks immediately upon sitting. She called across the bar to our table asking for drink orders which is ridiculous. My friend went to find a manager because of badly we were treated. The manager took care of some of our drinks which was nice. When we went to cash our checks out, CHELSEA never came to get our cards. Once again, we had to go to the bar to give them to her. That is when the verbal altercation occurred. She told us that that it was our responsibility to ask her to serve our table and that she is a bartender and not a server.... then why did she wait on us to begin with?? She told us that she didn't care what we had to say and that we just shouldn't come in when she's working. Voices were raised and "the customer is always right" went out the window. Management should be embarrassed by this behavior. WE ALL WORK AT HIGH CLASS RESTAURANTS. We may be the same age as her, but we deserve the caliber of service that we provide to...