Name: BIGGBY COFFEE
Telephone: (231) 375-5167
Rating: 3.2

I gotta say they have gotten better at this location from when they first opened but have been here numerous times about an hour before they close and they always say they can't make any more frozen drinks, and one of my last times going to this location I complained thru the drive up speaker about them always saying how they're out of frozen drinks and when I got up there to get my drink the girl with the cow ring in her nose just didn't want to hear it I mean I definitely wasn't raising my voice or anything I just wanted to say something about all there excuses but when I got my drink that was really cute how sticky the 24oz. Cup of my frozen mocha was have never ever at any of your locations gotten any drink that I have to say was purposely done like that and I can definitely say they knew exactly what...

Stopped in with a car full of friends on a road trip. Ordered 4 drinks. Service was amazing, very friendly. He scanned my rewards, I was at 11. He told me I earned one and I declined using it. I wanted to save it for when I was home. I went a couple days later at my home store to use my free one and it wasn't there. I was still at 11. The worker there said it's a very common complaint that Michigan drive thrus mess up rewards. The rewards aren't that great anyway so to lose 4 drinks was a real bummer. A quick review on how to use your POS...

Went there with my family. Got to the window the girl with brunette hair in a pony looks grumpy as we handed her our coupon and points card. Then this girl waited as if she told us how much our total was, we had to ask so we could pay properly. Then when I got my drink with no boba and no ice, like I ordered, they give it to me half full. I asked them to fill it up and get another person to proceed to argue with me. If she isn’t a morning person get her out of there! No one should treat...