Los Makos — Restaurant in Naguabo

As I'm use to evaluate the places I have visited, the following 4 areas are the most important in my criteria:

Environment and Cleaning Very pleasant place to have a nice day with the family. 5 Stars Room temperature very good, the two dining areas are with air conditioned. 5 Stars Dinning tables very good space, the dinning area allow to joint few tables for big groups. The cleaning of the area, excellent. 5 Stars Parking excellent. 5 Stars I didn't used the sanitary service so I have not much to say...

Food and Prices I ordered stuffed lobster... It was delicious, not the size I expected but that detail doesn't change my rate of 5 Stars. Affordable prices, may be some room for improvement but 4 Stars is acceptable. The only significant area of improvement on this area area the plates used to serve the food... in may case that a ordered a lobster, it was too small making difficult not let a piece of that delicious lobster fall on the table, which was my case.

Personnel Excellent service... The people just work to let feel in the best place with the best service. My waitress was this gorgeous, sweet, adorable young lady with probably 60 years, that makes me feel like this conceited son at home. EXCELLENT... 5555 Stars the service of that lady. Overall personnel service... 5 Stars

COVID Controls very good controls. Use of mask is mandatory, temperature check and hands sanitizing. The employees follow the rules all the time and very focused on details to prevent the controls and rules are not violated for the clients or personnel working. 5 Stars

Excellent place... Strongly...

Expensive and subpar food. See the picture for yourself. Total bill was $125.00. There were 2 families at this restaurant including ourselves. Server was non-existent. My husband’s seafood mofongo had maybe 3 shrimps, a tiny bit conch and tons of onions and the salad was old. My dad’s shrimp soup had also at the most 5 shrimp and was boring looking and tasted mostly tomato. My mom’s fish was good, but her side salad never came, which was good considering how old the salad was. The server said, “We didn’t charge you! We said, you didn’t bring it! She replied, we didn’t charged you! 🤦🏽‍♀️

My steak meal presentation was also blah! Server never asked how I wanted the steak cooked and then brought the most pathetic potato and old salad. Overall, This food was not prepared and/or served with Love.

Bottom line, NOT WORTH IT! Please go to Los Makitos accross the street.

*Update 25 Jan 2024: I ordered a T-Bone Steak which was in the menu (See attached picture) The answer of the restaurant speaks volumes on the type of people running this place and the lack of care of...

Under construction so watch your step as you enter; definitely worth the trip. We arrived 2PM on a Friday and were greeted lovingly by Sara, our wonderful and attentive waitress; her service was excellent from start to finish (ask to sit in Sara's section for awesome service). We had the fried Red Snapper al Ajillo with Mofongo and it was excellent! We had a couple of Pastelillos de Chapín as appetizers and the dough was light, flaky and fried perfectly in fresh oil...excellent as well. As we finished around 3:30PM it began to fill up. I would swear the Red Snapper was within a day or maybe two of being caught; the taste and freshness of the fish was beyond compare. I hope you have a wonderful experience as well...ask for Sara as she made great recommendations....