Colvitto's Pizza & Bakery — Restaurant in Narragansett

The experience that I had during the first time ever going here was enough to never return and to mention to people that I know that they should avoid spending money there.

I went in there on a Wednesday morning on my way to the beach. First off, they were looking at me like I was ordering something completely out of the ordinary or an item that was not on the menu. I looked past that and proceeded to order one of their entire calzones/ham loaf, and requested that it be cut into thirds. The man looked confused, left for a moment, and then told me that they could not cut it for me. I thought it was strange and let it go initially, but thought to myself “why on earth would they not be able to cut it for me? Especially if I am buying the whole loaf?”…furthermore, I was going to the beach and would not have a way to cut it, so having it cut was essential since this was being shared by multiple people. So I asked “May I ask,..why can’t you cut it?” and he told me he didn’t know. That was bizarre. Not only did he not cut it, he couldn’t explain to me why NO ONE could cut it for me. Annoyed, I asked for a plastic knife so that I could cut it myself and he looked around and didn’t answer so I saw a bucket of plastic utensils near the napkins and grabbed one. I was still annoyed that I would have to cut it, without a plate, but that was fine; however, I couldn’t let it go because it made no sense to me. I asked “you mean to tell me you don’t have any knives back there?” And he said “yes, but I don’t know that we can give it to you”…so I explained that I obviously didn’t want their knives, rather, just wanted them to do the courtesy of cutting the loaf that I was purchasing. It was a normal request, especially at a bakery. I then went towards the register to try to talk to someone with answers and was essentially dismissed by the heavyset blonde woman that came from the back and told me “we don’t cut them during the week. I don’t know. It’s their policy”. She then walked away, and left me standing there. She didn’t go do anything in particular, just, walked to get away from me. No one else behind the counter made eye contact with me and just avoided helping me. I went to the register, where they had packed the uncut calzone and we decided to just go next door to Stop & Shop. It was a bad experience for no reason, and the staff had everything to do with it. I don’t believe that their policy is to not cut a loaf…if the customer is purchasing the whole loaf. Perhaps, they don’t cut it and sell it individually, I could see that. However, the dismissive nature of the staff, and the fact that they could not make a simple accommodation really resulted in a bad customer experience, left a bad impression of the business and its staff, and resulted in me wondering what their motive could have been to treat me like a customer that does not matter. Whether or not they care about having me as a customer, I don’t wish their business success if this is how they handle customers. First impressions matter, and so does every individual...

Grew up eating these pizza slices.. over 25 years...it was the hot stop on the way to the beach when I was highschool, paid a dollar for a cheese slice back then lol...this pizza was wayyyy better in high school. This is always one of my stops whenever I am in the area nowadays.. been eating the cheese and mushrooms slice for 25 years. They NEVER have mushroom left when I visit regardless of the time, they do not keep inventory of what is left or needed. I get if you come at the end of the day inventory may be low , but early afternoon you should be stocked with all the slices you offer.. The last few times I went the pizza was soo dry and overcooked, could barely chew it. i typically will not ask them to reheat it to avoid this.Today was in the area and went in for a slice of mushroom, of course they didn't have it. I asked if they could add mushrooms to a cheese slice , but she said no. The server said they would prob be making more but could be 20 or more minutes IF they were. She told me the cheese and pep slices just came out and we're fresh. I settled for a slice of cheese, got to the car and the bottom was completely burnt and black. I went back in, and she gave me another lesser burned slice, but was from same pan..though not black on the bottom, it was dryer than a saltine in the dessert sand..could barely eat half because I could not chew it..That pizza should not have been sold. I know costs continue go up for mom/ pop shops and people don't want to waste, but whoever is running the oven clearly isn't paying attention..idk if its just a lot youngins in the kitchen, but clearly they do not care about the quality of pizza ...I dont think I will be visiting anymore after over 25 years of patronage, the quality has gone wayyyy down...

So, I found this little gem today. I just began a new job in the area, and although I’m from RI, I’m from Central RI and don’t know many places in South County. I happened to find this place while contemplating stopping at Stop & Shop to get a premade salad. I saw Colvitto’s in the same plaza, googled them and changed my mind and stopped in there instead. I got 2 slices of pizza (one pepperoni and one peppers and onion), and a pizza strip to take home for my fiancé to try later on. They have so many things to choose from, and as I was happily eating my 2 slice of pizza lunch, I thought about how happy I was that I decided to stop in and check Colvitto’s out because aside from the fact that the pizza was delish, the staff was quite pleasant, welcoming and cheerful. The prices are way affordable and I can’t wait to come back and try some of their other things (like the Italian cold cut or spinach mini pies, for example). I kind of knew they were good since the line was literally out the door when I got there, but they got through everyone fast, efficiently, and politely. Definitely 5...