I have given them another chance and as far as the food goes, it was much much better. Only complaint on the food is that it was obvious that the cheese curds weren't drained as they were wet with grease, and the paper container was soaked on the bottom. They still tasted good, just too much oil. Thankfully a milkshake is what I really went for and the food was secondary because the fries were a mixture of 2 or 3 different batches that were both old enough to drive.the double cheeseburger I ordered was microwaved right before it was sent out (I watched) and tasted exactly like an old microwaved burger should taste. Pretty bad, but edible if starving. I finished the milkshake, but that was all I could manage. All of this topped with the cherry of the polite young lady that took my money, had dripping wet hand with who knows what, but handled my food (in a paper bag) and my money/hand. It was extremely off-putting however that may be me being weird about germs. Either way, very poor experience. The manager needs to...
Read moreMy husband and I pulled up to the drive thru behind at 7:45 pm. It said right on the drive thru screen that they closed at 8:00. There was one car ahead of us that was being waited on. We waited for 15 minutes and no one took our order. I went to pull around to the window to find out why and a car pulled up in front of us and sat there talking to the employee in the window for 10 minutes. When they finally pulled away and we were able to pull up the girl said that they were closed. I told her that we were there before 8 but that we weren't waited on and then the car pulled in front of us. She said that it was her coworkers boyfriend. The co worker came to the window and refused to wait on us because she said they were closed. I again explained that we had been there since 7:45 and were not waited on She replied "well, sometimes we close early so that we can have it cleaned by 8:00". VERY POOR...
Read moreOrdered 6 pc chicken with onion rings. Rec 4 cold strips and an 89 center upcharge for onion rings instead of fries. Now the price difference between reg or LG frie and onion ring is 50 cents ordered Ala cart. Maybe someone can explain the 40 cent price gouge to me? Yea doubt there is an excuse except sketchy company who for 40 cents lost a customer going forward. Also when you error on someone's order an apology is the norm. Which was never offered or even considered. Have worked restaurants/bars in my career so I'm never mean to the help but wow. Do not spend your hard earned money at this location. Unless you like sticky floors and incorrect orders.
Edit......I guess thanks for responding to offer the opportunity for me to come back and try you again but you did not answer why you gouge your customers on onion rings versus fries......this is very...
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