KFC — Restaurant in Nashville

Ordered in drive thru at 5:02pm on Sunday 8/25/24. Was told at the speaker it would be 20 min for extra crispy chicken, ok that’s fine. Get to the Window to pay and was told it would be 15 min for biscuits, okkkkayy that’s fine. We pay and is told to pull forward and park. Well 30 min goes by and still nothing. I walk in about 5:40pm and I am now being told there is 10 min left for chicken. I was given a free large drink and a free cake. Finally get our food and get home to eat and the chicken has no flavor and isn’t even golden brown like it’s supposed to be. Tasted like no seasonings at all was put on the chicken… Very disappointed. But that was the slowessstt service I have ever gotten this KFC location. We were tired because we had just left the emergency room with our 9year old from getting hurt. It shouldn’t have taken an 1hr to get chicken, biscuits and mashed potatoes. Need...

Walked in at 5:30 p.m. on Christmas Eve. I ordered at 5:33. I found out 15 minutes later that they close at 6 pm. Also, they had just dropped my chicken in the deep fryer, so it would be five more minutes. I ordered to dine in. This they knew. It's on my receipt next to 5:33 pm. They're all already breaking down and cleaning like they decided they were not cooking after 5:30. Half of them on their phones checking their Christmas plans. They had Christmas Parties to go to at 6. They gave me my Big Box at 5:59 pm in a to-go bag. I said no. Get the manager. Give me my money back. I go to...

This was my first visit to the Nashville location. The restaurant was very clean. I know it's a fairly new establishment. The cashier, Jamiyah, gave the nicest greeting with the prettiest smile. She did great taking the order. I have to commend Jamiyah on her work. She cleaned the tables, mopped the floors, changed the garbage, and took orders. All with a smile. She even came by the table to make sure everything was okay. Thanks for a...