Pizza Hut — Restaurant in Nashville

this was a replacement order and the service was slow. I ordered online and went to the pick up line...it took so long I went inside for my order.. I had a credit from a previous order that was because of poor customer service that they said they could not see in the system but would honor anyway..by the time I got my order the line in drive through still had not moved...upon getting home my bacon pizza had so little bacon on it that my husbae asked if we had ordered cheese pizza...This was a redemption order and Im usually good with patience as I have worked in food services myself...but this particular pizza hut will not be on my foods list for a LONG TIME..if...

I have had numerous service issues at this place. This time was no different. Went to drive thru was told not ready and to pull to front area and they would bring out. Waited quite a while went inside and my pizza was in a warmer. No telling how long I would have set there if I hadn't gone in. Food is usually pretty good but nobody seems to be able to teach these people the basics of proper service. Another problem in the Drive-Thru that happens every single time is that they have no clipboard or anything for you to sign your credit card receipt on I don't carry around a board or something to write on with me...

Went through drive thru to pick up my food, a guy (nice) told me it wasn't ready yet, so I left to grab food at KFC next. Came back, the bell rang when I ran across it. There were two girls at the counter counter talking and one was VAPING! I blew my horn, they looked at me and kept talking, one walks to the window and does something on the computer and walked away. I blew the horn again, nothing, I had to knock on the window to get my food that was already paid for, they only had to hand it to me, and then it was burnt. I should have went to Domino's. And no other customer was there and...