Walked in store at 7:30(they close at 8pm, clean up music blaring. Immediately notice the irritation on the young man working there face when he saw me. Strike #1. Then, after the young lady took my order, the young man started to prepare my food. He began wiping his sweat from his forehead with his arm and the remaining sweat is dripping from his nose into my pizza. So I ask him nicely if he would remake my pizza considering his sweat ruined the other pizza. He states “oh ok, let me wash my face” and I said “ok” as I am slightly irritated and grossed out because he was not going to say anything if I didn’t and continue to make my pizza with fresh sweat for a topping 🤮. Strike #2 The young man came back from the back of store(with freshly washed face), I can tell he is upset now. He walks over to the rack with other prepared pizza crusts, then he rubs his sweaty head(fingers combing thru his hair) and grabs my crusts.. like wtf? This is not right, who taught you about food handling and being sanitary? By the time he did all of that, I was UTTERLY DISGUSTED AND DONE!! I demanded a refund, which was granted, but not until after the young lady had a hard time with cash register to issue refund. I travel for work, therefore I been to multiple Papa Murphy pizza restaurant and this is the worse location I have been to out of 50 states. The young man had 1 job to complete and I would’ve been out of there within few mins if his attitude would have been more positive like his female coworker. I don’t like writing bad reviews but I’m a Safety Coordinator at work and I can honestly say this young man was working hard on getting out of work early and wanted to prepare my pizza the without following food sanitary protocol when dealing with food. I ended up going to another pizza place and was served without issue, AND THE PIZZA WAS VERY...
Read moreThey were running an online coupon for 50% off until very recently, at 50% off I was a weekly customer. The pizza is decent particularly at that price point. However the coupon has changed to 25% off, and I find myself thinking I can get a better meal elsewhere at that price, so I'm probably just a cheapskate. My recommendation is to stick to the pizza, the sides and desserts aren't that great. I do love the online ordering and the pickup cart. Every place should do carryout/togo/pickup so efficiently. Order and pay online, get a time estimate when your order will be ready, show up, find your name on the cart, take your stuff and leave. No waiting in line, no waiting for your card to run, it's the perfect...
Read moreWe put in an online order around 7:10pm Saturday night and showed up at 7:40pm to a closed store. Online and on the store door say 8pm close time. There was another customer in the parking lot also confused why they were closed. This isn’t the first time I’ve shown up this location being closed early. Not only was I upset about driving out to this location being closed early but the fact that our order went through and charged online, had to call and get a refund. No apology from the manager and why would you make our order from the night before the next morning? Don’t recommend ordering from here cause you know they aren’t going to reimburse your gas when they end up being closed and...
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