I actually only rate this a 3 because it took and hour to get my food ordered. I'm over 60 and I had worked all day and I had to do all the running and shopping for my house hold because my wife is totally down with a knee replacement and I'm in a hurry trying to order 3 pizzas and I can't get through on the telephone. 1 number was busy and the other no one would answer and I have had to go there before and they would have the phone off the hook so they wouldn't have to take orders so after 30 minutes of not being able to get threw I drive over there and the to order and the lobby is closed so I call home to say I was going to little ceacers but 1 of our company wanted dominoes so I stopped one of the delivery women out side and asked how could I order a pizza there and she said I would have to get in the drive through and order it that way and then pull around to parking lot and they would bring it to me so I got in line behind 5 other cars and it took 30 minutes to get to the window and when I got to the window I started telling the girl at the window my order and she waved her hands and told they would not take and order at the window that I would have to get on line and order it that way only!! I explained what the delivery women had told me to do and she said she didn't care the other employee was wrong and that she was not going to take my order that I would have to order it on line. I don't know how to order it on line so I call my wife and told her if they wanted dominoes that they could order it online and get it that way but that I was going to little caesars because I wasn't going to eat dominoes till they got it back to where I could call it in!! My wife had to make and account up and then order it through that and that took 30 minutes to get it ordered and another 45 minutes before they go there dominoes and I had ate my little ceacers and hour earlier. I want be going back to dominoes till they get where I can order 1 of the other ways...
Read moreI have seen many bad reviews of this place and I should of stayed away but wanted to give it a try. I ordered my pizza at 602pm on my app for pickup, I ordered from another place also but figuered I'd give dominos more time and went for the other order first. I arrived at dominos around 625 which according to the time frame the app gave me my pizza should of been done. I went in payed for my pizza and was told it would be done shortly so I sat down and waited with the other two people already there. While waiting I noticed that they someone would come and ask the other two for their name and go back and check the orders to see if it was theirs and after they didn't find it they would just walk around or head to the back and would stay for a while. After a while someone else would come and ask them again and do the same exact thing, walk to the orders check the name and walk around and go to the back. There is a screen inside the lobby where it says how much longer the orders have to be done, mine eventually disappeared off the screen and I patiently waited and finally when someone came to the register I stood up and asked about my order, the guy went to check the orders and found my pizza by the drive thru orders. I finally left at 652 pm after waiting over 30 minutes in the lobby and then the rest of the ones waiting got up and checked after I got my pizza. This place is really disorganized, they have many people working but they just walk around and go to the back. The only ones actually working are the ones that are making the pizzas, the rest just act like they are going someone check on people and when they don't find the order go hide so no one tells them anything. This my last time ordering here, save yourself time and stress and drive to...
Read moreWhen it comes to ordering pizza, it often feels like a caste system. There’s a low tier ( Little Caesar’s comes to mind), a high tier ( Your big fancy-pants restaurants ), and a middle tier, the largest of them all. Dominos fits on this middle tier alongside its competitors Papa Johns and Pizza Hunt, amongst many others.
It isn’t a bottom-of-the-barrel, cheap imitation of pizza, but it also isn’t trying to compete for Gordon Ramsey’s affections either. It’s simply good, honest-to-God pizza. You get what you pay for, and you’re satisfied at the end of the day.
But why Dominos? Why them when there are so many others that fit in that large middle tier?
I won’t lie. Preference comes into play. I love the extra garlic flavor that Dominos puts into their food, and there’s just the right amount of marinara layered between crust and cheese. Yet even so, why?
It boils down to one great factor that every chain, from your Starbucks to your Taco Bell needs: consistency. There’s been many a night when I’ve had a long day at work, or the baby has been too fussy to put down, or groceries haven’t been restocked. In those dark days, like a light shining down from the heavens, I’ve sought Dominos knowing that they would deliver exactly what I needed with the comfort of an expected delivery time to boot. Not once has my pizza been too cold, or overcooked, or wrong, which is impressive given the many chances of human error to play out with at least one of our many orders. Not once has it happened.
So here’s five stars for Dominos. You may just be a middle tier level pizza chain, but I know I can rely on you like an old friend to deliver just...
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