Dunkin' — Restaurant in Neptune Township

I wish I could give 0 stars but not an option. Caterina I think was the ladies name all I asked for was to have my coffee remade bc it taste like pure milk she would not do it bc I didnt have my receipt even though it was in a dunkin donuts cup. Lady proceeded to go around asking each employee if they had made the coffee. Lady was rude and had no customer service manners I was blown away by the type of attitude this person displayed towards a paying customer... I explained to her my fiance bought me coffee and he always comes here for his coffee so I assumed this is where he got it from. I asked lady for # to contact complaint department and she advised me to “look on my receipt” She then proceeded to tell me that each dunkin donuts is owned independently and I needed to go to dunkin where I bought coffee. I spoke to manager who was polite and...

I tried to find information to contact the owner, but could not find anything. Normally this place is pretty good. However, the past couple days it has not been. I ordered a Charlie on Sunday and there was so much ice in it no I couldn’t put a straw in. It was also so little coffee at the cold foam did not even touch it. Today I figured I would order on the app. Not only was my coffee missing this world,But instead of asking me what type of donut I ordered they threw in anything they wanted. I did not send over six dollars to get half my order wrong. Oh there is a young man that works there who has glasses no, he is very curious and always get my order right. She was not working either one...

I went to this location on 11/20 and Ordered a glazed donut,a wake up wrap, along with other food items as well as a large blue raspberry coolada and a Small white mocha hot chocolate.When I received my food,the donut wasn't even in a sheet! It was thrown in the bag with the rest of my food like garbage, then the lil girl at the window forgot to give me my hot chocolate and I went back to get it and asked for a fresh one,this chick swore up and down it was fresh when it wasn't, because it wasn't the right drink to begin with.The girl gave me a pumpkin spice latte.If you don't know the difference between coffee and hot chocolate, then working at dunkin ain't for you! Its...