Dunkin' — Restaurant in New Brunswick

I’m so sick and tired of ordering from this place. Anytime I order something and ask them not to put bacon since I am Muslim, they’ll add all the bacon and they won’t put the other ingredients. They’ve done this several times at this point it feels like a personal attack. Half the time they don’t even wanna give you your money back. And please believe if you’re not Hispanic, they’re letting all the Hispanic people cut you in line 1st. It happens every time which is why I started door dashing and now I’m dealing with this. And I’ve been going to this Dunkin for over a decade.

I just ordered the hashbrowns with the queso, and then they literally put my hashbrowns in a container that looked like it was used and had queso in it, but there was no queso on the actual food itself.

It wasn’t enough for me to even use whatever was left on the side of the wall. It literally looked like it was a used container, and they just threw plain hashbrowns in it, and tossed it my way. Yesterday I couldn’t even touch my food, religiously. Absolutely careless. Next time this happens again, I will be taking it a step further reporting And I will continue to do so until you guys pay attention and do your job so that you’re not putting people at risk with health issues, religion , and simply just wasting their money on products and...

It is a shame to read all these negative reviews beforehand and have to sit here and write my own.

Every single woman working there EXCEPT TWO, comes in as if they woke up on the wrong side of the bed. They provide nasty attitudes and aggressive behavior. I have significant customer service experience in fact Dunkin Donuts was one of my jobs in my early adulthood. The owner or the GM whom ever is in charge needs to take immediate control of their staff and put a stop to this!

How is it that they mess up MY ORDER and overcharge me and when I kindly bring it up to their attention they get upset and more than anything the person making sandwiches in the back (Hispanic heavy set woman) stops what she's doing while their is already a cashier there trying to assist. It baffles me that she has the audacity to start yelling and being so nasty. SMH They are so unprofessional, absolutely no manners, nor customer service skills/professionalism. My next step will be...

I went here today in the morning and me and I order a cold brew with cold foam but I said specifically I wanted it with cream and sugar I didn’t want black and my friend heard me tell het that and the employee was so rude when I told her I didn’t order that she started screaming at me saying I was specific enough let me find you that I’m 13 and she’s screaming at a teenager. I was humiliated and I left from that place and once I left she said I wasn’t specific enough because when I got to school my friend asked my other friend who was there if she said anything and she said that the employee said that once we left she said we weren’t specific. I wouldn’t recommend this place unless you want to get screamed at. She was a Hispanic woman with blond hair. I hate this place so much very rude and the employees have a...