Amanecer Latino — Restaurant in New York

If you wanna get authentic Ecuadorian food and service, don’t come here. Food was not worth the price and it wasn’t even flavorful. It was bland. When ordering the “lunch special”, nearly done with the meal, the waitress brings out some juices, saying it was part of the order, but i think anyone can agree, bringing out the drinks sooner is restaurant etiquette. The only good thing was the avocado salad, and I was charged a price that wasn’t on the menu. Then if you want to pay with a card which in this day and age, that’s what everyone pays with nowadays, you’ll get charged another $5 bucks. I ordered a order a fries and it was not cooked fully and the waitress and manager didn’t want to comp it off the bill even though it wasn’t eaten. Gratuity is added on the bill also, best believe they did not get another...

I had a very disappointing experience at this place. I was standing there waiting to place my order, but it felt like I was being completely ignored. Instead of taking my order, the staff answered the phone first, which made me feel like I wasn’t a priority at all. The way they treated me seemed unnecessarily rude and dismissive. Given that I am African American, the slow service and the lack of basic courtesy felt racially motivated. I was met with visible impatience and aggravation for simply trying to order my food. This kind of treatment is unacceptable, and I hope the management addresses this behavior seriously to ensure all customers are treated with respect...

If I could I would give them no stars, went last night for a birthday dinner and they didn't have anything we ordered from the menu. We ended up leaving after my cousin ordered coffee and they said they haven't gotten their coffee delivery yet. Mind you this was around...