Burger King — Restaurant in New York

I was there on Dec 13,2021 Monday at 10:30ish, I always come to this location at evening time and this is maybe the second or third time I come morning and the experience here in the morning is very bad, I step into the place and try to look for an employee so I can place an order, I don't see no one, then I heard someone on the phone, so I waited for about 5 mins for her to finish before I stop her and ask if she is ready , not a long time but burger king is fast food as I believe, so I ask her if they are open after 5 mins? She said, wait, give me an min without looking at me and stay on the phone, I was very upset and walk out saying i will give you another min tomorrow. I mean its not the first time I am going to fast food, I remember I went to McDonald's, Wendy's and others, the first thing I would hear is welcome to McDonald's or welcome to Wendy's ,etc but not once from this burger king's morning group. I am not sure if they have a manager or not or maybe she was the manager, if she was the manager then that explains everything, I shouldn't expect any great greetings from the employee if the manager won't even treat the customers the right way. By the way, none of their employees wear an mask in the morning, I mean as I remember, employee must wear mask even if they are vaccinated, mask are mandated regardless vaccinated or not especially you are providing services on food. Fine is $1000 each violation. I am very disappointed. I really hope the owner of this business would see this. Customers should always come first as long as the customer were not being rude , I was standing there and waiting with polite and respect. I over heard that she was maybe on the phone with an employee or friends but definitely sure she was not on a call with another customer. She rather stay on the phone then taking order from customers, if you don't want customers, don't work. Stay close. At last I went across street to Wendy's and I have my...

This is about the worst Burger King on Staten Island. For YEARS now, they have not repaired their broken concrete steps (has perprtual yellow safety tape blocking the entrance from the parking lot), nor their drive-through ordering system (always a sign that says "say 'Hello' when you are ready to order". Somehow their lackadaisical will find a way to screw up EVERY order. Seriously, unless you order one simple thing (like fries), there WILL be something missing or wrong. The exception to the above is when the older women work in the morning; at least they take some pride in doing a complete job... Oh, and if you want to take a trip down Memory Lane and experience the kids' toys from years ago, ask for the Kids Meal -- they NEVER have the latest toys for the meals and seem to have an excess of inventory from 5 years ago, so that substitution is always a thrill for my kids...(not). Can't wait for Wendy's to open across the street --- but that will probably attract the same type of "I don't give a...

I rarely write reviews for places but I have to put this out there..... this has to be one of the worst Burger King locations I have ever experienced..... The food quality is absolutely terrible, idk what they do to the meat or how its prepaid, but it has a dull and unsatisfying taste. The bread has this disgusting consistency, as if you had microwaved it with humidity. There Drive through sign is not lit, so you don’t know what the new items are and are left with asking the attendant to describe the items...

I have let the workers know about the sign and it’s been well over 2 weeks, who ever is managing this location needs to be more observant of its operations.

The pros of this location is the workers who take your order, as they are patient and a pleasure to deal with.

In conclusion this is just...