Dining at North Shore Towers — Restaurant in New York

I'm a visitor here and I walked into the restraunt to order food the to go guy came over and asked me what I wanted I told him a kids burger he told me that I could not order that because I'm not a kid ..... I was really appalled because he had no idea who the burger was for especially because I was getting take out he went to his manager and asked her and she told him no she did not have the courtesy to come over and speak to me directly . I asked to speak with a manger because I've worked in a restraunt before and we could not tell customers what to order . She came over there and I asked her why I could not order the kids burger she told me because I am not a kid ... she was rude and on the defense and again I was shocked becuse this was a manger I was speaking with my biggest problem wasn't with not being able to order the burger but how she she said it "you told my server it was for you and you cannot order that I told her I never told her server that the burger was for me she told me I did " I told her that she was being extremely rude she turned around and asked the server what I said and he repeated I just ordered a kids burger she then walked off waved her hand and said give it to her ...

Like I said it really wasn't about the burger it was the way she handled the situation and her customer service I will not be back and would never recommend any one especially African American...

The owner ( Buffy) is very rude. Calling my outfit pajamas and told me not to come to the restaurant with pajamas and flip flop ( i was wearing 2 pc set outfit and slides) for me, my outfit isn't pajamas. I can't take her attitude anymore since she's been rude to me a few times in the past. I was not dining in, I went to order takeout. She didn't say anything when I came in, she was approaching me when the orders are ready and paid. I got into a nasty argument with her. I wasn't proud of things i said to her but I didn't regret it either. Now I'm banned from buying anything from there. The waiter told me they're not allowed to sell anything to me. WONDERFUL! . Beware with Blonde woman in high heels. Unpleasant woman. I'm really surprised to know from the residents of NORTH SHORE TOWERS that is her character. Just like everyone knows how she is. I guess she's always treating people poorly. It is a Diner for god sake, Not a formal fancy restaurant. My outfit was very appropriate for picking up takeout. Nothing wrong with that. I DO NOT need to wear high heels in that...

I was at first apprehensive about going to this restaurant primarily because of the bad reviews I read about it on Yelp. My gut feelings told me to give it a try anyway. I did that for one reason: I always wanted to visit this apartment complex where this restaurant was at ever since the late seventies and going to this restaurant gave me an opportunity to do so. Well, I was pleasantly surprised to find that the food was good and the service I received was equally as good. If any of the bad reviews I read were accurate, I have to say, based on my recent experience, the management of this restaurant has made quite an...