Dunkin' — Restaurant in New York

I placed an order on Uber eats and it was just bad. The Bacon Egg Sandwhich didn’t even have an egg…yeah. And then my frozen mocha coffee just tasted sour. They didn’t pick up my phone calls so being that I live nearby, I went down there at 2am. I told the guy behind the counter my issue and he just told his co worker I was “complaining.” Which I really wasn’t, I’m a pretty laid back guy. We all make mistakes. But when you catch a fit for it, it’s not a good look. He gave me another frozen mocha which was the same. They refused to accept their errors when they could just taste it themselves! With a new cup of course… I work in the food industry and I know how it is. It can be rough…but this wasn’t a pleasant experience at all and I just wasted my money because I threw...

terrible experience. didn't take me seriously, probably because im a young female who ordered at 12am. tried to order a large cold brew with oat milk and french vanilla and they initially gave me a medium. i've always gotten the order exactly the way i asked for it with my points yet they made me pay $1 extra for large when this has never happened at another location. after paying extra they didnt bother to fill it up, they just added whipped cream when i never asked for it. totally dissatisfied and...

I will never go back their again i order hazelnut coffee and two boston cream donuts i tast the coffee it tast like burn coffee from the bottom of the pot,it had no hazelnut taste at all i ask for my money back and the big lady that took the order said get this SHE DIDNT KNOW HOW TO PUT MY MONEY BACK ON MY CARD,AND OFFER ME TWO MORE DONUTS I WAS MAD🤬🤬🤬🤬🤬HOW YOU TAKE MY MONEY AND CANTGIVE IT BACK BUT I HAD ALREADY ORDER SOMETHING ELSE A CROISSANT WITH BACON EYE AND CHEESE AND HASH BROWS...