Dunkin' — Restaurant in New York

Update 4 to 3 stars: Bummed out this AM by a pretty long line, and new staff being trained (so, extra confusion and delay, and a "messy feel"). Also menu seems more limited than I remember (no more egg white bites?) In general this location is convenient and the staff is warm and welcoming, but they definitely need to up their customer service game. I still have hope though!

I just had a very nicely made brown sugar cold brew ordered via mobile app. Quick convenient and easy.

This is a very convenient Dunkin' donuts location and they generally serve people quite quickly. As a most of the time vegetarian I enjoy the kosher veggie bacon veggie sausage options here.

They do have new seats back in place now. (Following no chairs during COVID) And they offer two person tables as well as counter space along the window, however it could be maintained a little bit better, it's not a super clean location. It is frustrating that they do not have an accessible, clean restroom for the...

Apparently, this Dunkin is Kosher, which I think is a great idea. Unfortunately, I was not aware when I ordered my Bacon Egg and Cheese Sandwich. I used the word bacon and they handed it to me saying that it was bacon. After opening it, I found that it was not. I asked for the correct Sandwich. The employee gave me a refund and had me wait. Then they told me that they don't have meat. I was confused, until I saw a Kosher sign outside. I'm not upset with Dunkin, but the employees where not good at...

They serve drinks and won't allow you to let a child use the bathroom. You can be a loyal customer for years, they don't care. Why be in a community and treat the people that keep your business running so poorly. They are always locking the wheelchair entrance . Then they rush you and close the store early and take items off the menu at a certain time. You give nothing back to your community at least treat your...