If I could base my review on the servers and food, I'd give 5 stars. But I'm basing this on the owner who was absolutely horrible, therefore 1 star and if I could give less, I would. I had my baby shower here. About a half an hour in, the electricity went out. No AC. No lights. My guests were sitting in the heat and the dark. Because of no electricity, we could not have individual plates, had to do family style. Sitting next to the kitchen, and having no AC, the room was ridiculously hot. I had my 90 year old grandmother and a guest with a baby, ontop of me being 8 months pregnant. It was very uncomfortable. We ended up needing to open a door, 10 ft away from the door was the dumpsters and we ended up getting a ton of flies in the room. We also could not have cappuccino or espresso, because the machines were down (included in our package). We were told we could have regular coffee, which was never served with our cake. When one of the servers tried to negotiate a deal on our behalf, the owner was VERY nasty with my husband - saying none of it was his fault and mentioned we already had to cheapest package and "what do you want me to do?" He offered to remove the tax. No apology. No nothing. I called back and tried to explain that the room was sweltering and my guests had to eat with no lights and flies all around, I'm not paying close to full price, all I got was "sweltering? It's not hot out. What else do you want from me? Dont you see a con ed truck outside?" Very combative. I was then told to not come back to his establishment - NO PROBLEM, I won't and neither will any of my guests. What was supposed to be a happy day ended up being embarrassing. I had guests fly in, drive in from other states. Not at all the experience I wanted for them, or for us. The lights and AC eventually came back and then went off again. People ended up leaving. It was not enjoyable. The owner is lucky to have the kind staff that he does, that offered to help take things back to the car and apologized profusely. My advice? Find new jobs. Your boss doesn't deserve you. To the owner, the restaurant business ain't for you. Find a new day job.

Update: 10/3 - since I'm unable to respond to the owners comment, 25 years means nothing when you're combative over the phone, rude and unapologetic..had the conversation gone another way, with a little more understanding to the situation, I may have been a little nicer. But after my husband and I were met with nothing but "what do you want me to do" instead of "how can I make this right" - no care for my guests being in the heat after being challenged about temperature inside the room when the owner wasnt even on site to see for himself, being told we had the cheapest package already which had nothing to do with anything - yes - you will be insulted. Sometimes things are out of our control and thats understandable, but kindness goes a long way. And no 10% was not enough since 2 out of the 3 hours of my party were affected, which is over 60%. So let's leave it at that and not try to act like any favors were done here. Have a nice day.