PaPa chicken — Restaurant in New York

Good chicken, I enjoyed it!

Update: I ordered the “Chicken Wing Combo with Unsalted Fries” on 5/3/2025. When I arrived to pick up the order, I realized the receptionist had entered it incorrectly—she thought it was an order of chicken wings and a separate order of fries. Instead of apologizing, she blamed me for not specifying that it was a “combo” when I ordered. I was shocked at the lack of professionalism and am extremely upset, but chose to remain calm.

I told her that I did mention “combo,” to which she replied, “Then you shouldn’t have said you wanted an order of fries.” I was furious but explained politely that I wasn’t ordering fries separately—I was simply requesting unsalted fries as part of the combo. The receptionist, visibly annoyed, responded dismissively with, “Okay, okay, let’s stop here, stop here,” which I took to mean she didn’t want to continue the conversation.

Eventually the correct order was entered. The total was $12.53 (if I remember correctly), and I gave her $13. While I was waiting for my change, she seemed preoccupied with something on her screen, so I went to sit down.

When the store leader brought out my order and asked if it was mine, I confirmed and mentioned that I hadn’t received my change. Again, instead of simply owning up to the mistake and hand me the changes, the receptionist again shifted the blame to me, saying that I sat down instead of asking her for the change.

I was truly appalled by her attitude and behavior. I left the store deeply frustrated by the receptionist's complete lack of accountability, courtesy, or basic customer service. This kind of behavior is unacceptable in any business, especially in a customer-facing role. The receptionist is the first and last impression a customer receives, and in this case, it was entirely negative. They are the face of the store and reflects the values of the brand.

Based on this experience, I refuse to come back, and spend my money elsewhere. Vote...

Incredible fried chicken sandwich. Tastes super fresh and flavorful. I believe they use dark meat for their chicken which makes it extra juicy. The paprika chicken sandwich is nice and spicy too.

My only suggestion would be to add more veggies to the sandwich, and then it would be perfect. I’m talking tomato, pickles in addition to the lettuce they already add.

Chicken combo was $12 when I visited (Oct 8 2022). They take card.

Also don’t be deceived by the storefront. It does look a bit run down, but the taste and quality of the food more than...

I normally really enjoy the chicken sandwich. But the last time I went, it was terrible. The paprika chicken wasn't spicy like it normally is and didn't taste the same. I knew something was off. It was confirmed when I started getting nauseous and had a stomach ache a few hours later. I had to throw up the food. It was most likely not hygienic. The workers did not seem to care one bit. Most likely don't change/wear gloves. They do not care about contaminating the food. Which is why I got sick. Not coming back! Fix your...