Domino's Pizza — Restaurant in Newark

Very bad experience!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Do not order from this store!!!!! i orderd on line at 4:45pm and got my food at 6:20pm!!!! i called the store and got put on hold for a looooong time. everone kept telling me the same thing, "the driver is going to get there in a few minutes" i demanded my food to be free, so they said i will refunded in my card in 2 days. The driver called me saying he was outside, and he wasnt!! I called him back and I told him he needed to get to my house as soon as possible, and he started LAUGHING!!!! I called back the store and i start complaining, and the girl said "the driver is on his way" so i told her she needed to give me an estimated time, she has the nerve to tell me she just got there she doesnt know whats going on??? i called back the store asking for the manager, i complain to him , and he tells me he just got there!!!!!!!!!!!!!!!! he did try to help me, but i dont know if he did, he said i was going to get what i ordered, and a plain cheese and a pineapple pizza on the house, so I agreed. 15 min later a driver gets here, he said this is on the house. so i though it was the plain cheese pizza and the pineapple pizza, but it was what i originally ordered, the pasta, and a Brooklyn style pizza....... so i didnt get the 'ON THE HOUSE" the manager said i would!!!!!!!!!!!!!!! Never ordering from this Bloomfield Ave. Store!!!!!!!!!!!!!!!!!!!!!!!!!!!! and it wasnt...

I’ll never order from this location again they got my order wrong and the also left me on hold by putting the phone down and not even bothering to put me on the holding line and I over heard them talking in the background and laughing. It was an extremely horrible experience especially for a manager/ shift leader to do to a paying customer. After leaving me on hold meanwhile listening to them chit chat and giggle in the background for about 10 minutes they also hung the phone up after I waited for them to correct there mistake or at least have the courtesy of apologizing for the mistake without warning or even fixing the situation, I paid 25$ for this!!!! . I called back and they didn’t answer my phone call and I stood on the main menu for 30 minutes ! I was breaking my fast with my children and treating them with the dominos I was ordering For Ramadan . Extremely disappointed with this service I will never ever recommend this location or order from this location due to there poor service and horrible customers service . I hope the district manager does something about this because from the looks of it, I’m an not the only customer this has happened to and that is not the proper way to treat a paying customer !!!!!!!!!!!!!!!!!!!!!! Extremely...

If I can rate a negative one star I would in a heart beat I have order from this location several times i I have had small issue for example when I order wings of BBQ I ask for extra BBQ sauce instead of blue cheese because they have came dry when it arrive the extra sauce not in box today I order my food i like I normally do on the app because I like to track the time frame my order said it was sent out by a Giovanni at 9:26pm it was allready 9:50 I called to see what happen with my food the young lady which she didn't say her name she give me a thousand excuse stating the app time is different from there and the driver will be there in 5 min it's 10:05 driver still didn't arrive I called agian same girl goes back and forth stating the app time is not the same to there bs bs bs we tell them to cancel then the driver has the 🏀 To call my phone at 10:24pm I told him didn't they tell you I cancel my order why would I want my food afther a hour never order from this location again good thing Pizza Hut down the street and delivery as well this dominios lost a customer thank you for your 💩Service p.s also glad I didn't charge it to my card because I ...