McDonald's — Restaurant in Newark

These young people or the workers period are just rude and unprofessional at their job , customer service was very much dissatisfying and I’m considering even contacting the district manager or corporate office whoever has a higher status then that so claimed store manager. I was real lenient with them tonight and they showed no hospitality at all just giving straight negative vibes . First off the young man who took my order was not the issue at all he did everything correctly all it was he simply made a mistake of giving me a medium fry when we clearly and loudly said large fry he even repeated the order and so did we once again . We receive the order at second window it’s a medium fry I try to explain to the young lady this isn’t what I asked for she goes well that’s what you paid and I said I know that’s what I paid but I’m just seeing now that I paid for something I didn’t ask for like duh he didn’t even say anything at the first window as in clarifying the order once more he just said the price so clearly I didn’t know he made a mistake till I got there ! And whoever the Hispanic lady is that’s supposed to be the manger is no better either she just didn’t care and it seem like she don’t like her job but anyway I wasy going to let them just dust me off like it’s nothing especially when I came off real polite . I offered to pay the difference right there I paid with cash how could that possibly be a problem. ?? She closed the window and started going outside to give the other customers their orders just because we stayed there until we received our correct order . Eventually I cut back in line and got the correct size they told me I would have to pay the difference but the young girl with that little white ponytail whatever that was she tossed the fried and closed the window without even getting the money 😂 so oh well I’m just saying all in all y’all rude and I let it be known . Now I...

A friend and I just went for coffee very early the other day, when it was still quite dark out. We went through the drive thru, since it was so dark out. All went fine until we pulled up to pick up our coffee at the window. And there, standing just to the side of the pick-up window, is an obviously homeless man. Now, I don't have an issue with the homeless! Hell! I WAS one of them not all that long ago! Don't get me wrong, I have issues with HOMELESSNESS! The fact that we are still dealing with mass homelessness in this day in age is an issue for another day! But this man was standing in the shadows, and tbh, he looked terrifying! The lady working the window absolutely sees him. No question about that. Maybe she's afraid of angering him by asking him to move on? IDK, but, all I can say, is if I had not been with a friend just then, I 100% would have said forget the coffee and pulled off. Now, I don't do this too often...but my friend goes to get her coffee EVERY DAY... ALONE! And she went on to tell me this same man is there EVERY SINGLE DAY! She LOVES McCafe coffee! But, if this continues, she's going to be looking for a new place to get her morning jolt! And I can't blame her! This an easy fix Micky...

I will never order from here again. I ordered my food through DoorDash and I received no French fries. How could you’ve have made that type of mistake. And the burger was cold and old. And I’m not exaggerating when I say cold because I mean COLD! And the Hi-c orange was disgusting. It needed to be changed. How could you send that disgusting half of a meal to me. I can not believe this. And then I called the store and the manager just held the phone didn’t say anything to me. No feedback, no apology nothing. That night crew is HORRIBLE. The disrespect to just hold the phone. And I was not being loud and obnoxious. I was being very calm and polite. And for a you to hold the phone just shows me that you don’t care. And you’re a Manager. You guys need to really get your crew workers together. I’ve worked for fast food before so I know all the ropes. What is if I was a secret shopper. Smh I wouldn’t even drive there to order food ever again because they’re slow as well. I’m definitely recording a video to post on my social media platforms and I have a large...