Go to the window, place my order, everything's cool. My passenger started reciting her order he barks at her "look if you don't know what you want I have other customers, I'm in here by myself I have other stuff to do, so hold on"! As she was literally telling him exactly what she wanted which she gets the same thing everyday! He doesn't respond at the speaker so I pull foward, then he closed the window and walked away. When he comes back I tell him that was rude and try to proceed with my order he recognizes my passenger, apologizes to her and proceeds to talk over me and have a personal conversation with her! Um hello rudeness! "He aint got time for me so bye bye honey" and walks away again! I blow the horn to get his attention tell him I'm calling cooperate, he don't care he's calling the police! Ok that's a great idea I'll wait right here and tell them how rude you were and how you chose to discriminate me and serve my white passenger. Cops come, he orders a no trespassing on me!!!! Dunkin donuts needs to watch who they hire, and hire enough people so that their 1 "manager" isn't in there alone and being overwhelmed and taking it out on customers! This all could have been avoided with a simple welcome to dunkin donuts do you minding holding a moment while I finish with a customer, instead of a stress outburst towards...
Read more4 young girls running around like chickens with its head cut off. Got my order wrong , had to wait 10 mins. For my order, the front register was not open for walk in customers like myself. So the girl on drive thru had to take my order while the one counts the register on the front line with the customers in the store, truly unprofessional. The manager must not have been on site because it was total mess, if the manager knew that there was money counted on the front line with customers in the store , that opens the door for a robbery, the registers should be done in the backroom before the store is open to the public. It was 7am when I got there and the store opened at 5am so what was done before I got there? With 4 people on duty you'd think the store would be ready...
Read moreAside from the ridiculously long wait in the Drive-Thru. The service was horrible. I get to the window because I ordered the bacon and all I can smell is what smells like burnt bacon. I asked was that my bacon snacks I was told no. I was then handed my five orders of the bacon snacks and as I drove off I literally had to pull over about a mile away because of the grease dripping from the bags onto the seat of my car. I then opened the bag and saw that many of my pieces were burnt or partially undone and the brown sugar seasoning that they use was barely on any of the bacon it just tasted like regular bacon so I literally went and spent 20 something dollars for just regular bacon. Last time for me to go there which is awful because I don't have another one within...
Read more