WNB Factory - Wings & Burger — Restaurant in Newnan

This is not a negative review on the food of WNB. This is a negative review on the customer service I received at this particular location. My wife and I LOVE WNB overall. But this particular location straight up refused something that every other location we have gone to has done no issue. My wife is pregnant and has had quite a few cravings for WNB during this pregnancy. She normally get the 8peice wing meal. Half hot. Half lemon pepper. Every location we have gone to has done that with no problem. This location straight up refused and the gentleman who was taking my order argued with me about it. I told him charge me more whatever he has to do to do the 2 flavors but he just straightup refused. My wife won't eat 12 wings. But I had to order 12 because the guy just refused to do 2 flavors for 8 wings. Mind you Every other location we have gone to does it no problem. He was extremely rude about the whole thing. Straight up arguing with me and refusing to do it. I have no problem with WNB and They will NOT loose our business. This location however will. Other than the gentleman who took my order the whole experience was good. Very clean location and food was done quickly. But the way the gentleman handled everything with arguing with me and being extremely rude to me... was just overall uncalled for. Don't let this review turn u away from WNB. But let it turn u away from...

Went in to this location to Grab myself a bite to eat before I went home. I ordered my food and the nice young man gave me a cup to get my drink. Went to the drink station to pour my drink and lo and behold what do I see, a ROACH! I told the young man that there was a roach, crawling all over the condiments, tops and straws. He started to immediately move stuff out of the way when the little guy popped out and showed his face. When he started to move the containers, we saw a couple more. This was an extreme disappointment for me, considering that I eat here frequently. Not good, I will not be going back. I don’t even go next door to Subway or Pizza Hut due to fear they would have them too. I just politely asked for a refund and...

Oct 16... menu changed. always had a problem with up charge for fries, etc. Employees usually gave them for no charge after refusing to pay. Always bought the hamburger. Excellent! was told angus, never frozen and the meat was large. bought several every week. Menu has changed recently. Hamburger meat is about the size of a sausage patty, burgers are all bun, and much worse than McDonalds $2.00 value meal. not going back! I'll drive the extra mile for Mcdonalds or Burger King. Greedy people apparently not making the $$ goal. Employees were never good, but tolerable for the very good beginning burgers. Now the menu quality is equal to the employees. I will not return. Ugghh!! They will be gone in...