Pizza Hut — Restaurant in Niles

Wow! Pizza Hut! Right on! I cannot believe the pizza I just ate was from Pizza Hut! Sometime back, Milano’s pizza decided to stop delivering to my location. So I had to find a replacement for them as I have no transportation… Checking out Pizza Hut, I thought their Ultimate Bundle was really reasonable price-wise. That first bite! Their toppings are so much better than anyone else’s pizza in Niles that I have had in the over 12 years I’ve lived here. The flavor of each topping is as fresh as if you made it yourself and you can taste each one individually in every bite. The pan crust is incredible and it was cooked to perfection. The only topping that I could complain about is the Italian sausage, everybody’s gone to this, I refer to it as dog food. However, Pizza Hut is different and taste better and it’s probably way more cost-effective making it worth it to me. I can always omit it. I ordered my pizzas with sausage, pepperoni, onion, mushroom and green pepper. And the marinara sauce is a treat. There was actually a little more than normal on these pizzas and I enjoyed it greatly. Pizza Hut is my new go to! Please don’t go the way of other restaurants. I mean, I know you already making them smaller, but everybody is, at least yours...

We ordered for delivery and our order was not delivered. When we went back on the website to look it had changed to carry out. We called and was told it was set for carry out and was not offered delivery once we told them we wanted delivery. However, when we showed up to pick up the order we were told that they were having issues with their App and website. Our order sat there for an hour before we realized we had to pick it up. We were told that our order was re-made but it wasn't. Our pizzas were cold, the garlic bread was soggy and the meaty pasta was cold & gummy. I am leaving this review here because I was unable to take the survey because I was not given the codes on the bottom of my receipt to do the online survey as they gave us a reprint receipt and not the original receipt. Normally we don't have a car available at work hence why we normally order for delivery jus so happen we were able to get a ride but still. If there is a known issue with your app or website service and an order is sitting there for an hour or more, someone should've picked up the phone and checked. Also my co-worker's daughter ordered food as well and it was delivered to a whole different address even though she set it...

I ordered two orders of wings and two orders of fries app said it was on its way almost 45 minutes later it still wasn't here I called and an employee picked up I explained the reason for my call he rudely stated well ma'am we only have one driver and has three orders she'll deliver your food soon, almost 15 minutes later my food comes and was missing items i call back same rude employee answers i stated i am the one that called previously and i received my order but items were missing he said they can remake it and resend my question was well how long will that take as it was 4 minutes till 11 again with a rude tone well I can give u a credit naw I'm good just send the food needless to say I'm done spending my hard earned money there I could do without the rudeness i will be able...