Taco Bell — Restaurant in Nixa

I eat taco bell on a weekly bases ( about 3-4days a week) I am from Springfield. Iv been to a lot of locations. But this one was fantastic from the start! And iv never had the nixa stores taco bell... I ordered doordash pickup. And they was fast to respond and prepair. I was nervous becaus the 7layer burrito has been discontinued. So I always order a burrito and then add the other 7 ingredients but I'm used to having to rebuild the burrito becaus the way the stack the layers. It's nasty you only get one ingredient in each bite. So 1st bite rice then it comes to sour cream next bite so on and so forth. But this location I immediately could tell it was stacked differently. There was all 7 ingredients in each bite. It's the best one iv had yet!. Not to mention they was very high spirited over the intercom. Which completely sets the mood for that visit. Normally if you pull up it's a dull voice they dont sound happy to even be at work. But not this location!! I was immediately happy and Because I knew at the window that worker was going to be cheerful and excited to have me as a customer... And they smiled slot. I'm very thankful. My brother passed Christmas Eve and this order made my whole night! I needed a upbeat person. And they was exactly that. You have no idea how much this one burrito helped me mentally with greaving a loved one. May god bless you and all...

My recent experience at this Taco Bell was deeply disappointing and confirms my previous negative impression from a year ago. On a Sunday, with limited dining options available, I reluctantly chose this location. Upon arriving home, I found significant issues with my order. One taco was satisfactory, but the second contained only lettuce and was inedible. Furthermore, the other item I ordered looked nothing like the promotional picture (please see attached photo for a visual comparison). The discrepancy was stark. When I returned to the store to address this with the manager, his response was dismissive and unhelpful. He offered no apology or explanation, stating that the item was prepared as it should be and that additional meat would incur an extra charge. This lack of customer service is unacceptable. Additionally, the restaurant was out of the majority of sauces, and I had to ask twice for a straw and then for mild sauce, only to discover they were initially out of that as well. The entire experience was frustrating and the quality of food was poor. I will not be returning to this Taco Bell and urge others to consider the excellent local Mexican restaurants in the area, which offer far better food and service for a similar price, along with a generous...

I'm so tired of leaving there with my food wrong. I live on the north side of nixa and drive all the way to taco bell, not the first or second or third time this has happened, but get all the way back home and they have lettuce mixed n with the cheese on the tacos that we ask for no lettuce. Tonight I called in and she admitted that they had put lettuce on them over the phone and tried to take it off. Why would you go ahead and give it to the customer if it still had lettuce on it. So I drove all the way back to taco bell from the north side of nixa and asked for mine to be replaced too because it was going to be cold by the time I waited for my husband's to get replaced and drove all the way back home and got told no because there wasn't anything wrong with the food. No dessert for my trouble no nothing just I'm sorry over and over. If your sorry the n quit making food wrong and make it the way customers order it. This is plain rediculous. It's either they forget something in the bag or they make something opposite of...