Pizza Hut — Restaurant in Nogales

After a long trip my family and I just wanted to eat before heading back home to Phoenix. We called ahead of time ,about an hour before close time to ask if they would still be able to seat a group of approx 14 people for dine in. They said yes. We went in, the waitress sat us down and we ordered our drinks, she told us we would be able to be there at least until 10:30. So we went ahead and placed our pizza/wing orders. They gave us our drinks first and a few minutes later the waitress comes to tell us that her manager said we would have to take our pizzas to go as they closed at 10pm. Not even the manager himself came to tell us personally nor offered any type of apology or discount. We asked if our drinks could be discounted as we didnt even get to finish them. The Manager went back to our table to check how much of the drinks had been consumed and came back to tell us he could not discount them as they had been consumed halfway. They basically let us place our order, only to kick us out, instead of telling us beforehand that we would not be served past 10. And to top it off we didn't get one of the pizzas we ordered. We understand it was an hour before close time but they really could have turned us away if they knew they would not be able to serve us, but we assume they just wanted to make the sale. I never leave any kind of review but this experience was unacceptable. Very dissatisfied with the customer service,specifically from management. Do not recommend this Pizza Hut location if you want to avoid an...

Worst response ever ..!! I am a commercial driver .. I came from Virginia to Nogales Arizona few mints back I just call to Pizza Hut from Santa sweets which is just 4 miles far from here .. I called them n ask for pizza to deliver .. the girl don’t know her name was taking my order n she was asking my number address as it’s a procedure .. but I got really shocked when I told her I am a truck driver and right now I am in a factory so she said we don’t deliver pizza for truck drivers !!!!!!! I said why ?????? She said its against our policy or due to some policy ( I am not sure what she said ) well I asked for a favor that I am really hungry ( didn’t had food from last night n it’s evening of next day ) she told me to hold then after 1 minute another girl came introduce her name n ask what I can help you again I ask for pizza to deliver she ask for address when I told she said sorry we don’t deliver there !!!!!!!! WTH seriously ? Who are truck drivers ? They are not humans ? Plz have some respect for us !! Because of us you guys are able to buy fresh food vegetables fruits milk etc etc ! So worst experience of...

Never got my order . Customer service is horrible. How do u take my order and can't see it.they have 3 different numbers and the sad part is the ordering process either the store picks up the phone or the customer service hotline places it if the store doesn't pick up which is horrible because the order is harder to process that way if it never gets to the store that's supposed to deliver it.they have no corporate way to correct it and the bottom line i was charged but u can't see my order even thoe I placed it. From u. This was nail in the coffin I will never order from pizza hut again 0...