Horrible Experience at Sabores del Plata - Never Returning
I recently visited Sabores del Plata, and I have to say, it was one of the worst dining experiences I've ever had. From the moment we walked in at 8:05 pm, the service was appalling. The waiter greeted us with an attitude, immediately informing us that they close at 8:30 pm and that we needed to eat quickly. Not exactly the warm welcome I expected.
We started with the empanadas de carne, and they were an absolute disaster. The exterior was scorching hot, but the inside was still semi-frozen. It was clear that they had been reheated improperly, likely straight from the freezer. To make matters worse, the waiter was nowhere to be found when we wanted to complain.
When he finally arrived with our main course, I mentioned the issue with the empanadas being cold, and he didn't even bother to respond. He just dropped our entrees on the table and walked away. I had ordered the churrasco de entraña medium with ensalada rusa. Right away, I could tell something was off. I have never seen an entraña cut like that before. It was about six strips of meat, and the fiber did not resemble an authentic entraña cut at all.
The entraña itself was overcookedâbeyond well doneâand was extremely tough. Some of the pieces were just pure fat and completely inedible. As for the ensalada rusa, it was dry, stale, and utterly tasteless. I tried to get the waiterâs attention several times to express my dissatisfaction, but he constantly ignored me.
After a grueling 15-minute wait to be acknowledged, the waiter finally returned to ask if we were ready for the bill. I mentioned how disappointed I was, especially with the entraña, to which he responded nonchalantly, "I had the same thing for lunch, and my cut was also very tough. It must be the cuts we're getting from the distributor." I was baffled. If the staff already knew the meat was bad, why wouldn't they mention it to customers? Instead, he just stated the total was $59 and asked how I would like to payâcash or creditâcompletely disregarding my complaint.
By this point, I just wanted to leave. I initially considered not tipping at all due to the horrendous service, but my brother convinced me to leave the minimum, saying it wasn't the waiterâs fault and blaming the owners instead. I reluctantly left an 18% tip, which I still regret.
One last point that left me uneasy was the way the payment was handled. The waiter never provided me with a printed receipt. He simply showed up with a small device displaying the total and three tip percentage options. Looking back, I seriously question whether the amount charged was even accurate.
To sum it up, this restaurant was an absolute nightmare. The quality of the meat is low, the cuts are nothing like what you would expect from an authentic Argentinian place, and the service doesn't even merit a tip. If you are considering dining here, do yourself a favor and go somewhere else. I look forward to hearing from the owners regarding this...
   Read moreThis is one of the few actual "South South American" places I've been to in the region, and it's by far the best. Owners are from Uruguay and so most of the cuisine is from there, but the meat is cooked almost like we do in Argentina (that's where I'm from), so I wasn't surprised when a local friend, also Argentinian, recommended this place to me. I was not dissapointed.
The most important thing to me when dining out is how I feel when I walk into a restaurant and the experience is so different in every country, I have been challenged to feel really comfortable in this area. The minute I stepped in, I felt like home. Tables with real wood tabletops. Fresh bread + butter to get you started. Spanish speaking service, mostly Spanish speaking (don't worry if you don't speak Spanish though, some of them speak flawless English of course) that sounded so close to my Spanish, I froze for a second when the waiter simply said "Hola, buen dia!" to me. It's nothing special, it's just that after years of not being home, hearing the same accent when I wasn't expecting it, the same language was a nice surprise.
The food was really good, I didn't give it 5 stars just because the mashed potatoes were not great. I had one beef empanada (which I really recommend as a starter), and then the Tira de Asado, which is basically known as short ribs up here. It's not quite the same in Argentina and Uruguay but it's the closest cut you get, and it was fantastic. It came with some salad we call "Criolla" in Buenos Aires, and it's so simple it hurts: lettuce, tomato, onion. That's it. Add a pinch of salt and olive oil, cut and toss, and there you go. That's how salads were when I was a kid: simple, fresh, and didn't distract you from the all important beef.
I wish I hadn't eaten that much, but it was really good, all of it. Finished it up with an espresso and left.
Fantastic experience, very close to home. I will...
   Read moreMy brother and I wanted to feast on some steak so we decided to check out Sabores Del Plata. Let's start off with the good first!!
Fun environment with good music and wall art. The menu is fun and the team is friendly. We ordered their PARRILLADA which will set you back $90 bucks for the following: picanha, filet mignon, skirt steak, bottom sirloin, short ribs, chitterlings, sausages, blood sausages, sweetbreads, and chicken. It also came with an option of 3 sides so we picked their rice, potato salad and fried eggs. We started off with their PROVOLETA which is their grilled provolone with oregano, olive oil and a bread basket. Personally I thought this alone was not worth it HOWEVER once your meat plate comes out, it pairs up perfect!!
Now for the things I wasn't a fan of... after we got through their picanha, filet mignon and bottom sirloin, the rest of the meats were... either tough to chew or lacking in flavor đ Their chicken was OK but nothing special but we did enjoy their sausage. Their chimichurri sauce does save the day though and if you cover the meat with enough of it, it's still good. With the amount of food we got I was hoping for better beverage service but unfortunately if you order a soda you get it by the can, and although service was very friendly, it did fall behind a bit on the timely part of the service. Once I was able to catch their attention for a refill I just got a second can of soda... I think a location like this needs a soda fountain. One more thing... their rice and eggs were perfect but their potato salad was lacking any flavor, just a normal potato salad.
All in all, awesome experience with some unique flavors. Their individual plates and entreesook amazing so I'll have to go back and try a few different things from their menu. Check them out if you're in the area and get you some of those top pieces of steak,...
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