A.J. Gators Bar & Grill, conveniently located near the Ocean View stretch of Norfolk, is a reliably fun and satisfying spot that has become a local staple. It perfectly blends a casual sports bar atmosphere with solid pub fare and a welcoming vibe, easily earning it a solid four stars. What makes A.J. Gators a consistent winner is its lively and unpretentious atmosphere. It's the kind of place where you can comfortably walk in, grab a seat, and feel right at home. With plenty of TVs, it's an excellent spot to catch a game, and the energy is usually upbeat and friendly. Whether you're there with friends, family, or flying solo, it offers a relaxed setting for unwinding. The food menu is classic American bar and grill, and they execute it well. Their wings are a definite highlight – crispy, flavorful, and with a good variety of sauces to choose from. Burgers are consistently juicy and well-prepared, and their other fried baskets and sandwiches are satisfying. You'll find generous portions, making it a good value for your money, and the food always tastes like it's made fresh to order. The drink selection is standard for a bar and grill, with a good range of beers on tap (including some local options) and a full bar for cocktails. The service is typically friendly and efficient, even when the place gets busy. The staff seems to genuinely enjoy working there, which contributes to the positive overall experience. Why not five stars? While the food is consistently good for its genre, it's more about reliable comfort food than culinary innovation. It doesn't aim to be a gourmet destination, and sometimes the dishes can be a little inconsistent in terms of seasoning or cook time, though rarely to a problematic degree. Also, during peak hours, especially for big games or on weekend evenings, it can get quite loud, and finding parking nearby can sometimes be a bit of a challenge. Despite these minor points, A.J. Gators Bar & Grill remains an excellent choice in the Ocean View area. It's a reliable, fun, and tasty spot to grab a meal, watch sports, and enjoy a laid-back atmosphere. It's a definite four-star go-to for casual dining...
Read moreThis restaurant was awful!! They have specials on the board they charge you full price for and don't explain if you wait one minute you would be able to get it cheaper. Then when you go up to get the discount and price that's advertised they tell you you're wrong. They take the phone off the hook,I called for 3hrs straight busy! After I had i just got of the phone with them.when you call back to try to get your money back or talk to someone about the situation or ask when someone will be there to solve the problem a manager. Awful never go here worst customer service ever!!! The manager told me I need you to call back in the morning to talk to another manager. If I was already talking to a manager she should have been able to handle the problem. If someone is a manager and States they are a manager they should be able to fix a customer's problem or be able to handle it. This is not the case a manager had to get me to talk to another manager and for me to call the next day. That's not right and not good at all! The first person should not be a manager!!If you ask to speak to a manager and are speaking to a manager the problem should be solved! The second manager I spoke with was understanding and a lot more professional but only offer me $1.25 the whole meal should have been refunded I spent over 24 hours trying to get the problem fixed and I sit still spent $40 not getting the listed sale price not being told if I wait one minute I could get the sale price my receipt's at 7:08 after 7:00. Also I shouldn't have to talk to two managers I still have received no money back for my time in trouble. Not good restaurant as business,and customer service skills at all I will never go back!!! I advise you not to go!!! If I was there at 7 I should have been told...
Read moreTo start, this place is amazing and the food is absolutely delicious. The drinks are priced well for happy hour and it’s been one of my go to places ever since I moved here earlier this year. I have told so many friends about it and they love it too!! However... the only bad part about this place is a waitress by the name of JESSICA, she served me one time and I refuse to believe she deserves to even have job after how she acted towards our table and how unprofessional she was when handling conflict. She gave a member of my party attitude and rude looks not once but two different occasions. It gets worse, she then went over to the bartender and exchanged words then when our drinks came out next time, I honestly do not believe there was even any alcohol in them. We have been regulars here and to think she would go to such lengths and act so childish. I know for a fact the drinks were different because my party orders the same drinks every time we go and the green apple martini does not ever appear yellow in color which is how she brought it out to us. It’s supposed to be a transparent dark green color and one of my personal favorite drinks on the menu. DO NOT LET JESSICA SERVE YOU. The happy ending is that ever since this problem. The manager personally stepped in took care of the issue and promised it would never happen again. I am so glad to see outstanding customer service and the dedication that the manager puts in on a daily basis. With that being said, I highly...
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