Danny's Hot Dogs — Restaurant in Norfolk

I consider myself to be a loyal customer. I have been working up the street from this family owned business for over a year now and have gone to them often mornings for breakfast. I have even refer them to others. This particular morning I order from them I let the person on the phone know my order. I am on a 15 minute break so I rush there and didn’t check my food. When I get back to work I have fries instead of grits. I call and let them know my order is wrong and I cannot just come back up there I am at work. The woman on the phone said that she would take my name and that I could come the next day and get some grits for free. So I order the next day and she lets me know that she will take off a dollar for the grits since I was ordering the same thing. I get there and all of a sudden she says it’s .50 charge for using a card. I HAVE USED A CARD EVERYTIME IVE BEEN THERE AND NO ONE HAS EVER SAID THAT TO ME. So basically I feel like they did that so basically I’m really not getting nothing off for them messing up my order. I think for my inconvenience it should have been free. Then she goes to say well you should be glad the owner offered to take the dollar off she usually makes people bring their food back. Excuse me. That’s not my fault that you all messed up my order that I paid for. Nonetheless I say that to say, this is why a lot of family owned places don’t thrive to become franchises. This was very distasteful customer service and today was my last day going to this...

Danny's is a small drive-in diner. They serve more than just hot dogs. There's breakfast, wraps, burgers, subs, club sandwiches, etc.

You pull up outside and honk your horn, and the server comes out and takes your order. You can dine-in as well, however the seating is VERY limited. There was a total of 3 tables that were available with 2, 3, and 4 seats per table. There are two more tables inside, but they were occupied by the restaurant for storage.

I had the 1/2 lb chili dog foot long sub. It was excellent. The chili tastes home made, the dogs were also really good on their own. Served with a side of crinkle cut fries. Pretty standard drive-in diner type food.

My buddy got the cheese burger sub and thought highly of it.

The brownies and cookies are fresh baked and great...

About a month ago I showed up about 15 minutes before closing in honked my horn for curbside service and nobody came out so as I walked up to the door and grab the glass door handle the lady looked me right in the face and closed the door didn't say she was closed or anything to shut the door right in my face I've been coming to this restaurant for 35 years my father used to bring me there and his father used to bring him there It was about the rudest thing I have encountered in a long time And if the owners of Danny's read their reviews the waitress that shut the door in my face she's always there just kind of heavy set White and with long hair She is the one that ruined 35 years of experience with your restaurant So if you like the door shut your face Danny's gets a...