Andiamo Restaurant + Bar — Restaurant in North Andover

This review consists of 2 experiences with them. I always give a restaurant a second shot if I've never been there before and or it might be an off night for the cook.. The first time it was just my girlfriend and myself. She got the eggplant stack and loved it, I got the chicken parm and I had to send it back. It had an awful taste to it, almost chemical like. So we gave it another chance tonight. This time we took my stepdaughter and her boyfriend there for her 30th birthday. My GF got the same thing again, i got a burger, my step daughter got some chicken dish and her BF got a sausage flat bread. The eggplant dish was sent back, it wasn't even close to what it was before. My stepdaughter even tried it and she pushed it away and her exact words were " that's disgusting". I ordered a burger different than what they normally make. They have all these add ons that are not in my opinion should not be on a burger. All I wanted was a cheeseburger with lettuce, mayo, tomato and pickles cooked medium. It came out with no tomato, no pickles, no cheese, no mayo, cooked well done and burnt on the outside. The burger was much smaller than the bun and it was very thin, almost fast food size. I did not finish it, not even halfway. The Flatbread was OK, and my stepdaughter said her food was also just OK. The service was questionable. When I ordered the burger different, the waitress had a look on her face that would compare to " how dare you order it this way". After that her attitude was not pleasant. Especially when the eggplant dish was sent back. Everyone at the table noticed the attitude. It's tough finding a good consistent restaurant in this area, we will just ad this place to restaurants that have poor quality food and charge too much for...

I reached out to the restaurant on Monday of this week to arrange an order for catering. I called and was first told that the owner Jim is the only one that takes the catering orders but he’s on vacation until Wednesday mind you the party is Saturday the 18th. I was told to call or email him which I did with no response for about 24 hours I had a question about the menu so I called the restaurant again and then was told that Jim would be out for 10 days now so from the start it was a very uncertain feeling. On the 14th Jim emailed me just to let me know that he would be returning on the 15th and asked for a good phone number to call me at which I provided and he would call me so as on 1 pm I hadn’t heard from anyone so I reached out to see if he had time to finalize my order no response. At 3:36 Jim responded back answering a few questions but no phone call and no confirmation. At 4:57 I emailed my final order request and kindly asked for a confirmation no response at 7:31 I nicely emailed him asking if he had a chance to finalize and if he was able to send a confirmation with the party on Saturday I just needed the piece of mind. Jim answered me back at 7:50 finally and had the nerve to tell me that “ Hi Jacqeline, I think due to the fact that i cant respond to you quick enough we will not be able to do the catering order. Best Jim”

How completely unprofessional and rude is that?! I did nothing wrong here and if Jim doesn't want to deal with the catering and people’s questions then he should delegate the job to someone else. Beware don’t eat here do not order catering give your business to a better human this one...

Andiamo is truly a standout in the realm of high-end Italian dining, and it quickly became one of my favorite Italian restaurants in town. From the moment you step inside, the ambiance sets the stage for an exceptional dining experience.

The food is nothing short of delicious, prepared with fresh ingredients that elevate each dish. The fresh pastas are a highlight, perfectly cooked and bursting with flavor. Each bite is a testament to the skill and passion of the chefs, making it clear why Andiamo is held in such high regard.

I also appreciate the ample private parking available, which makes visiting this upscale restaurant convenient and stress-free.

The service complements the exquisite food; the servers are incredibly friendly and attentive, ensuring that your dining experience is seamless. They are knowledgeable about the menu and more than willing to make recommendations, adding a personal touch to your evening.

That said, it’s important to note that Andiamo is on the expensive side. While the quality of the food and service justifies the price for many, it may not be the most budget-friendly option for everyone.

In summary, Andiamo offers a delightful combination of fresh, delicious food, excellent service, and a lovely atmosphere. It’s a perfect choice for special occasions or simply treating yourself to a memorable meal....