I would like to give less than one star if I could but it is what it is. ONLINE Ordered three sandwiches from this location and they made them promply but called us back and said they couldn't deliver them because there's a store closer to us and we had to call them to get our food. But yet our food was ready and paid for at the mountain view location. We ordered online and it's the store that Domino's website directed us to. We told them we would come pick it up because we didn't have time to place another order to another store. Then we drove to the store and they offered us nothing but excuses on how it was our fault.. They had six young girls working and no manager to speak to. This location was 3.5 mi from our home. There's another location that is 3.5 mi but the closest is 3 and apparently we were wrong because the Domino's website sent the order to mountain view. Let me just make this clear and say we weren't wrong it was a bad experience and we paid extra money to go get our food. They didn't even offer us any kind of refund and they still charged us a delivery fee. When it comes down to the Domino's website was completely wrong and the young girls working had no leadership there to guide them in the right direction and their narcissistic attitudes just pressed it back on...
Read moreWorst Domino's experience ever, customer service is absolutely pathetic. When I placed an online order for curbside pick up 20 minutes before I get there and then they marked it ready when I pulled into the parking lot. I followed directions on sign outside, after I turned my hazard lights on i was greeted fairly quickly by an employee. Shockingly she had a very foul attitude towards me and asked me if my vehicle was on and I was very confused, then she said the order was going take about 5-10 minutes. I happily said "Hey no problem, that's absolutely fine." I then waited about 25 minutes, I watched several other people come and go as they picked up their orders. I then came inside. The girl who had greeted me was standing in the back with her hat pulled downand she was staring at a wall. I was the n greeted by one of the friendly pizza makers, she asked the girl in the back where my order was and it was sitting on the shelf and looked like it had been ready for awhile . I think the manager of this store needs to evaluate the level of customer service at this location. It was only one employee at this location that really made my experience terrible, everyone else...
Read moreDo not, I repeat do not order from this dominos. We were served a pizza that tasted like eating raw dough and the manager was rude and didn't care one bit that we were served raw pizza never apoligized and would not replace the pizza. As a matter of fact I wouldn't order from any dominos as the cooperate office couldn't care less either and doesn't respond to your complaints. We'll never order from Dominos again we'll give our business to a small local pizza place that cares about their customers and the product they serve that has way better pizza even though it cost more and is further to drive. And if we can't make it to that one we'll order from Dominos competitor Little Caesars!!! Here is a screenshot of Dominos guarentee does any of the above sound like their guarantee? Nope don't think so, not at all!!! Not sure why the photo isn't showing but heres what their guarantee says Our Guarantee: If you are not completely satisfied with your Dominos Pizza experience, we will make it right or...
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