Jersey Mike's Subs — Restaurant in North Carolina

I normally don't write reviews, but as someone who regularly uses them as a guide as to where to take my family I feel I must share my recent experience with this restaurant. This particular Jersey Mike's has a habit of asking you to pay immediately after you order. Not always, but enough to be considered the norm at this location. After I paid, I watched my sandwich being made, grabbed it, and left. Again, the normal with this location. As I'm walking away from the store I hear someone yelling "SIR SIR". I stop and turn to look. It's one of the Jersey Mike's employees. She then points to me and yells "YOU NEED TO PAY FOR THAT SANDWHICH" across the parking lot. I look around and notice how now everyone else has stopped to watch. Quite embarrassing. For some reason I walk back to the Jersey Mike's employee. I inform her I did actually pay...that she was the one that rang me up...and I can show her my receipt. At one point, she motions to take my Harris Teeter bag (where I put the sub) and tells me "YOU NEED TO PAY" as I show her my receipt. Being somewhat frequent to the store, I didn't see the store manager so I assumed she wasn't here. I asked if I could speak with her or have her number. The employee then told me I was "...making a big deal out of the situation... and she was just doing her job...". I continue to ask for the manager's number. Then, the employee who accused me of stealing says "...WHY DO WHITE PEOPLE HAVE TO ACT LIKE THIS...". Yes, she accused me not only of stealing a sandwich (still trying to figure out how that's even possible) but also for making a big deal out of it because I'm white. Once she said that, I asked for the District Manager's number. In short, the only number I got was the store's and the manager's name (Emma). Based on Google reviews, I doubt I'll reach out to "Emma". Looking at Jersey Mike's corporate page, there is no way to directly reach out to express concerns with a store. So, I'm sharing my experience to encourage other's to avoid this restaurant. In closing, attaching a copy of the receipt for the sandwich I...

Was at this location this past Friday afternoon before the football game the lady name Emma which I am guessing is the manager or shift lead was very rude would not read my discount card marked out my discount card that I just purchased from a local high school for $20 with a sharpie. Also after she kept touching the register and the food toppings with the same gloves I told her I did not want my sandwich but she still insisted on making it so instead of causing a big scene I paid for my food and left this was the worst experience I’ve ever had at a Jersey Mike’s we have been coming there the last few weeks and won’t be back. And then as I was getting ready to leave she acted like she was so mad that she had to go out back and smoke and I’m sure she didn’t wash her hands when...

Picked up an order I ordered through Uber Eats. 2 subs and a brownie. Bag is taped so I open it when I get home. I know it’s my order because it has my name and order on the receipt taped to the side of the bag. The brownie is missing. And the condiments/toppings were mixed up on the subs. Contacted uber who only minimally helped after trying to accuse me of picking up the wrong order entirely. Which again, is not true as the bad had my name and order on it and the types of and who he’s were correct but they mixed up the toppings/condiments. The issue was very minimally resolved for an error the restaurant made their part. I also called the restaurant just to make them aware and was met with a rather apathetic “oh, sorry” . And I still have incorrect sandwiches so...