Subway — Restaurant in North Carolina

I am so disappointed because I’ve gone to this subway many times. The female manager is almost always the only one working during lunch when it gets slammed! Today I did curbside pick up and an older gentleman brought my sub out but was missing my chips and drink. He said “ma’am you need to go inside and get those yourself.” Um. What? That’s the customer service for curbside pick up? So I go inside and try to explain how there’s no point to doing curbside if I need to go in and get my drink and chips. Literally makes no sense. He said “how am I supposed to know what you want to drink?” I said “it’s here listed on the receipt!” I felt like I was in a twilight zone because I am not the kind of customer to complain. He then goes “well I’m supposed to be on vacation anyways, that’s the manager,” as he pointed to the only woman in there and then walked to the back. So my suggestion for the store was don’t offer curbside if you can’t accommodate your customers with this service AND use good customer service?! This guy was so rude. The manager explained he doesn’t normally work at that store, so obviously they were short. But jeez. That shouldn’t be my problem. I would give only one star but that manager is always so nice and works really hard. She deserves more. Also the sanitation rating is currently 77 (C) so that’s upsetting. Will not be going here again...

While I understand delayed opens due to Covid right now, it is sad to show up for lunch and have the prep employee tell you the store is not open at even the delayed time. He went on to say he doesn't work the counter and that the store would not be open until the next employee arrived who was supposed to be the managers daughter. After standing around waiting on the store to open for going on 30 minutes I went next door to Papa John's for lunch. If you are going to set hours even delayed hours keep to them and get your stuff together you lost 5 customers just in the time I was standing there. (UPDATE Second week in a row I have stop at this subway and they have not been open...

This was the nastiest subway or any restaurant that I’ve ever been in! First, the bathrooms looked as if they hadn’t been cleaned in days. Hair everywhere, toilet paper balls all over the floor, dirty toilet and sink. The young man working behind the counter had the old school Justin Bieber hair with NO net covering it up. And then he was wearing pajama pants!! Super slow and felt like he was stoned out of his mind because he didn’t comprehend anything I was saying. I am in the area often doing deliveries but will absolutely not be visiting here again. And reading other reviews I’m not the only one feeling this place...