Domino's Pizza — Restaurant in North Chicago

On feb 1,2013 We just order a pizza and some garlic bread about a hour a go which as always they forget the dipping sauces we live on base and it only take them maybe 10 minutes at the most to get here when the delivery driver dropped off our items we let him know that the dipping sauces were missing and told us that he would be right back with them about 15 min later my husband calls and a gentlemen answers and said it would be right out and then another 30 min pass and we finally get our sauce from the same driver but this time he was talking to someone on his phone and says nothing and throws the sauces to my husband how rude we witch from pizza hut to domino's for that reason know you guys just lost our business thanks domino's if i were you i would never order from this place the people suck and so dose the...

Horrible customer service. The online tools are set up to make the shopping experience better but today I waited over 1 hour for a delivery that was suppose to arrive in 19-29 minutes. The online system said my order was inspected for perfection at 2:27. At 3:01 I called to find out what was going on. I was told I either had to continue to wait or come pick the food up because they only had one delivery driver. I had the choice to have them remake the old food and wait and additional hour for delivery or take the old food whenever it was available. I finished the survey on their online system and still had to do this one because the service was horrible. On Christmas Eve this is the service you can expect, Cold food, folded sideways pizza for my kids and already...

On the 29 of Dec 2012 at 8pm i called in a pick up order. A lady by the name of Cassandra took my order and told me it would be ready in 25 minutes. I arrived on location 5 minutes early to pick up my order. My food was ready and bagged. I asked the lady behind the counter for extra sauce and was charged for it. Paid my bill and left with my items. When I reached my resident, which is only 6 minutes away, I open the pizza box and the pizza was cold, the extra sauce that I paid for was not in the box. Bad service. Anyone on the navy base I recommend you dont use this location. Terrible because Domino's was my favorite...