The worse and most ghetto location on the planet. The stsrters you dont walk around the counter on your phone and get disrespectful with paying customers. This location has been known to give hand outs and freebies to free loaders of certain skin color just saying. Among many other issues customer service is bottom of the barrel. At times you can receive some decent support and customer service but for most it is horrid. These new age millenial generation that works here is garbage and trash and needs to have their assets whipped. In regards to how they treat the older generation and manners of respect is trash. The way the younger generations talk to people, engage in customer service, and their overall demeanor is pathetic to say the least. Your better off getting 4 day old chicken from Alli Baba Gas Station around the corner. When you leave your cash register and gossip to your manager that ia on duty and you both leave counter and i can he as r you fuss about " why your job is hard and you can stay home and get a check and get yo food stamps". This is not a place to sest down and enjoy...
Read moreI was excited when this Store opened. I love Popeyes and it had always been held to a standard that you could count on. Since this store has opened I have been there so many times always expecting but never receiving. Today was my last straw. We made an order, we noticed we had ordered food and not charged for it. We insisted we pay for it and left chatting. We got home only to find we paid for a 4 piece chicken dinner only to get 3 pieces. The prices have increased significantly and while we were unhappy about the prices we decided fresh juicy amazing Popeyes chicken was worth it.
Sadly what we received was old dry chicken that by any customer standard would never meet Popeye standards and on top of that for the last time, I am not paying for food I did not receive. I am sorry Popeyes but for the first time I decided to simply spit the rest of my dry chicken out and toss the last 2 pieces of chicken away. I decided to not bother asking for the missed piece of chicken to simply just waste it like I did with the rest...
Read moreFood is always cold, lobby doors were locked early. Very poor customer service from employees. There is an issue everytime I come here. I wait several weeks and try again and nothing ever changes! The owners need to do something..
They refused to make my food because they close at 11 and they could sell it all so they refused my order. Then the app would not give me my money back and the extremely rude little red head boy who was a manager didn’t know how to do his job and issue refunds.. calling the BBB Monday and the city manager!
Dear owner! I did use the mobile app and placed my order at 10pm or before. The app wouldn’t refund not let me cancel the order and it did not give an option for refund. It said the order was completed by the store. Still haven’t gotten my refund if you can make this happen please reach out to me . If not I am for sure calling BBB and city...
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